Automatic billing for consignment products possible?

[Former Member]

I'm interested to learn if there is a way withing R/3 to set up automatic billing for the following scenario

Customers orders a package of products in various sizes as he doesn't know which size he may need. we ship these products, place them on a short-term consignment location and bill after the customer confirms which size he needed and used and has returned the rest of the package.

The problem is that mostly the people that are supposed to pay attention to this - don't. So we end up writing off a lot of product as it's now lost or expired.

We would like to set up a function to automatically bill the customer approx. 30 days after the package was sent if he doesn't return the product he didn't use or need.

How can we do this? It's not a service contract or maintenance...

[former_member222142]

Hello Regina,

your required scenario are more related to the ERP area.

I think the implementing of Consignment Stock on ERP side, should cover your requirement.

Please consider the documentation of Consignment Stock and "Consignment Stock Processing".

The billing based on the particular withdrawal document (delivery note).

I guess these scenario fits perfectly to your scenario.

Best Regards

Gerhard