Since approx. 1 month account updates from ERP to CRM via iFlow "BusinessPartnerERPReplicationIN or "BusinessPartnerERPContactAddressReplicationIN" do change the Contact status from "Obsolete" to "Active".
Some Contacts were set as "Obsolete" within SAP Sales Cloud. Any updates from ERP on Account level do change automatically the Contact status from "Obsolete" to "Active". Always for all Contacts of the Account. The Contact status is acctually no exchange field between ERP and CRM. But nevertheless the Status will always be updated to Active. This is a new behavior since approx. 1-2 months. We don`t want that the Contact status will eb changed automatically triggered by any updates from ERP side. Please help. Why does contact status get updated even when field is not mapped with ERP? Kind regards Edwin
Bluesky
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.