Audit logs erased in Lite to full account progression process

[former_member614659]

Hello experts,

I am working on OIDC feature , where OP is configured at site1 and RP is configured at site2. Both site1 and site2 are independent and not in same group.

Steps I performed.

1. Created full account at site1 with email1

2. Created lite account at site2 with email1

3. Created full account at site2 using OIDC login, authentication done at site1 using the account created at step1, as it is OP,

Policy setting for "account progression" is set as "automatic".

Problem is, when I perform step 3, audit logs of lite account gets cleared once it is converted into full account at site2.

Also, when I try to delete the The record from identity access at site2, it deletes only full account from accounts object. Lite account still present at emailAccounts object(I have checked this with identity query tool), but cannot see the lite account at identity access.

Hope you understood the problem,

what can cause this glitch in the process?

Regards,

Rohit.

[romaingorrias]

Hey Rohit,

The behaviour you describe definitely doesn't sound right. If this is something you can confidently reproduce following the steps you indicated I'd recommend raising a Support ticket.

Best,

Romain

[former_member614659]

Thanks Romain.
We have raised the support ticket, SAP have reproduced the issue. Hope they'll find solution.