Attachments From Sales Orders are Automatically Added to the Follow-up Customer Invoice

[SAPSupport]

Hello,

Could you please explain why an attachment currently placed on a sales order is automatically added to the invoice and the integration then tries to send the attachment?
The attachment problem is hampering our customer's production operations, as the invoice operator is unable to process invoices with an attachment.

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[SAPSupport · Accepted solution]

The attachments from Sales Orders are carried to the Customer invoice request and then to the Customer Invoice Document.

This is the expected system behavior.

Business ByDesign currently does not have a functionality to remove the link between attachments on Sales Order and Customer Invoice, therefore it is not possible to change it.

Best Regards,

Marcelo
SAP Product Support