Attachment transfer via odata for Ticket Object - SAP C4C

[Bharathraj_A]

Hello Team,

We have requirement to transfer the attachments in Ticket to the portal. I was checking the odata to transfer the file to portal, but when we query it doesn't have the attached file in binary format. Is it possible to transfer via odata or any other approach here.

Regards,
Bharathraj

[nikhilwalsetwar]

Hi bharath.raj5

Please refer below KB on how to download and save the attachments via OData APIs

https://userapps.support.sap.com/sap/support/knowledge/en/2537592

https://userapps.support.sap.com/sap/support/knowledge/en/2458877

https://userapps.support.sap.com/sap/support/knowledge/en/2738573

Hope this solves your problem,

Nikhil