Attachment File on Service Ticket

[luis_montalti]

Hi Expert,

Can you restrict the document type of the file according to the ProcessingTypeCode?

2019-06-21-17-49-00.jpg

2019-06-21-17-49-44.jpg

For example, if the ticket ProcessingTypeCode = "Collection" then in the attachment tab when I upload a file, I will restrict the list of document type, and if ProcessingTyCode = "Factibility", show me other types

Thanks

Regars.

[PrasanthArya]

Please Check : Code List Restriction

[luis_montalti]

no it can not be done. I need to restrict the attachment type according to the type of ticketRegars