Approval Flow Condition : 'Not Equal to' 'Blank'

[former_member657155]

Is it possible in c4c to set up a step in Approval Flow where condition will be "not equal to" Blank/Empty?

To give you more background I would like to add condition which will say that Field1 needs to be always filled with any value available on the drop-down list and cannot be empty. Is is working set up?

Thank you

Sylwia

[former_member657155]

Thank you very much for your prompt reply.

One last question. If I will just leave one condition saying that Ticket Type cannot be empty:

does this automatically mean that this field always needs to be filled to run approval request and I don't need to list all possibilities form drop-down list in Approval flow conditions?

Thank you

Kind regards

Sylwia

[former_member226]

That depends on your system setup or scenario. If you expect, Object instance to be created only from UI then yes having this condition alone will suffice the need.

But in case you have an integration set up or odata based load for object instance creation then you should define condition with all valid possible value so that in case "Ticket Type" contains an invalid value then approval will not trigger for them.

[former_member226]

Hi,

Yes, you can pretty much define this approval process condition. You need to create multiple groups which will be joined with OR conditions. Within each group, each condition is validated as AND.

So if you want to check if value maintained is one from the drop-down AND not empty then you can do something as follow: