Appointments pane is not available under Ticket TI Activities tab

[Former Member]

Dear Experts,

We have a business need to have create a follow up Activity of type appoinment from Ticket overview page(TI).

I see only Tasks and Phone calls in the activities tab of Ticket TI .

Is it a standard process to see only tasks and phone calls in tickets or do we need to do something to enable Appointments pane in Activiteis tab of Tickets.

thanks , Mani

[amit_kumar159 · Accepted solution]

Dear Mani,

Appointment List in not part of TICKET UI and this is a new requirement. We request you to please post this in
the ideas forum.

SAP Customer Influence Site -https://influence.sap.com/SAPCloudforCustomer )

Regards,

Amit Kumar

[Former Member]

Dear Amit,

thanks for your reply..

Yes ..i will update it in the ideas forum.neverthless i see a Appointments EC in the Cloud application studio service re use libraries.

Best Regards,

Mani