on 2025 Mar 13 12:00 PM
I have enabled the OOTB promotion and coupons extensions in my project setup.
I am able to create customer coupons and single-code / multicode coupons in my backoffice.
But am unable to create a promotion with coupon conditions. Am only seeing cart , customer and general options in condition section. Am unable to see the coupon option there. Below are the extension I have used to enable the promotions and coupons
<!-- Start ::: coupons-->
<extension name="couponbackoffice"/>
<extension name="couponfacades"/>
<extension name="couponwebservices"/>
<extension name="couponservices"/>
<!-- End ::: coupons-->
<!-- base-commerce -->
<extension name="basecommerce"/>
<extension name="basecommercebackoffice"/>
<extension name="customerreview"/>
<extension name="payment"/>
<extension name="voucherbackoffice"/>
<extension name="voucher"/>
<extension name="promotionsbackoffice"/>
<extension name="promotions"/>
<!-- promotion-engine -->
<extension name="promotionenginebackoffice"/>
<extension name="promotionengineservices"/>
<!-- rule-engine -->
<extension name="ruledefinitions"/>
<extension name="droolsruleengineservices"/>
<extension name="ruleenginebackoffice"/>
<extension name="rulebuilderbackoffice"/>
<extension name="ruleengine"/>
Request clarification before answering.
The condition for the coupon (ID: y_qualifying_coupons) is defined in the essentialdata-definitions.impex file, located under
<HYBRIS_BIN_DIR>/modules/coupon/couponservices/resources/couponservices/import.
This file is imported by the CouponServicesSystemSetup class during the essential data import.
Therefore, executing ant updatesystem or updating the system via HAC (under Platform > Update) while selecting the Create essential data option should create the necessary condition for the coupon.
If it is not created after the essential data update, check the logs during the system update to see if there are any error messages.
You can also try importing the ImpEx manually via HAC to see any errors immediately.
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