Always split Sales Item in SAP Customer Checkout and Discount?

[stephan_best]

Is there a difference in the system behavior if the function "Always split Sales item" is enabled or not? Especially related to discounts?

[former_member585760 · Accepted solution]

If you sell an article where a discount is maintained in the backend like buy 3 get one for free the SAP Customer Checkout behaves in a different way regarding the discount. This behaviour is depending on the setting you made for "Always split Sales Item".

Please see following example:

In example on the setting "Always splitt Sales Item" is turned off in the configuration of SAP Customer Checkout. If the customer buys 4 Article of the same kind the 4th article will be for free.

Pos Item Description Quantity Unit Price Discount Percentage Total Discount Total Amount1A0001Test-Article42,0025,00%2,006,00

If you sell the same article 4 times and the configuration "Always split Sales Item" is active (see below mentioned example), 4 lines in the sales screen will appear and the 4th article will not be for free. That means the total amount will differ from above mentioned example and no discount is taken

Pos Item Description Quantity Unit Price Discount Percentage Total Discount Total Amount1A0001Test-Article12,000,00%0,002,002A0001Test-Article12,000,00%0,002,003A0001Test-Article12,000,00%0,002,004A0001Test-Article12,000,00%0,002,00

This is a known system behaviour and SAP Customer Checkout works as designed. There is currently(Feb 2017) no plan to change this behaviour.

[former_member237414 · Accepted solution]

Dear Karol,

what is your suggestion then in hospitality mode, where often the articles/items get an extra text attached, i.e. "glutenfree" or "take away"?

Thanks,

Julian