Allow rounding at the header level for cash payments only

[gunther_sandtner]

In the Customer Checkout 2.0, there is a feature to allow rounding at the header level.

For example,

- if the total is 131.11 or 131.12 the requested amount would be 131.10

- if the total is 131.13 or 131.14 the requested amount would be 131.15

What we need to modify is to add a rule to the rounding.

To put rounding ONLY if the customer pay cash. For credit card and debit card, do not do rounding.

How to handle?

[bikash_bansal · Accepted solution]

Hello,

While adding a rule as such to the rounding mechanism is not possible. You can of-course using PlugIns, influence the calculation engine and probably even achieve the desired behaviour. However i would not be so much in favour of influencing the calculation engine as this is deep in the product. In the end PlugIn is an open system and the user needs to decide what to make out of it.
You can also think of keeping the rounding off. And when the user wants to pay with credit card, using a plugIn automatically add a new sales item to the receipt and the value of this sales item will be equal to the rounding amount. This will balance the receipt equal to the rounded amount. And when user pays with cash, no sales item will be added. Ofcourse you need experience with PlugIN development to achieve something like that.

When the customer pays some Tip and Tip is tracked there also we added a sales item to the receipt equal to the tip amount to balance the receipt.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[MaxRoberts · Accepted solution]

Hi, Is this still the same situation? We are in Australia and have not had 1c pieces for decades now, we need to round cash payments to the nearest 5c and this should be a standard capability, not via a plugin.

[danielfry · Accepted solution]

Hello, we are looking at implementing sap CCO in Czech republic, but this may be a big problem. It's mandatory here to round to zero decimal numbers when using cash and it's illegal to do the same when using credit card.