Administrator Creation Not Happening in SAP CDC

[SonalSaurabh]

Hi Gurus,

So I invite an administrator to SAP CDC application. The user register and creates an administrator in SAP CDC console. After some time we delete the Administrator from console.

Then we try to reinvite the same administrator (same email id). This time when user tried to create an account it received an error message saying the email already exists. Even though we do not see the administrator in the console.

Can you please let us know why this is happening and how to resolve the issue.

Thanks,

Sonal Saurabh

[spu230479 · Accepted solution]

Hi sonal.saurabh I'd recommend raising a support ticket for this issue to investigate why this issue is occurring.

[SonalSaurabh · Accepted solution]

spu230479 .... thanks for the suggestion I raised a support ticket and got the clarity on how to resolve this. Resending an invite from an existing Admin worked.