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Add fields to target group results

former_member601733
Participant
391

Hi All,

when we export target group as file, can we extract data from interactions like sales order creation or next appointment date. which can be used by the external agencies to call the customer.

Regards,

Selvam

Accepted Solutions (1)

Accepted Solutions (1)

former_member226
Employee
Employee

Hi,

Did you check BADI HPA_DYNAMIC_CONTENT which can influence the content of your Export file? Here you can add field as well as value dynamically.

Note: It is also available for cloud with "Marketing: Export Definition" and BADI name "Add Attributes to Export Definition Content"

Thanks

Saurabh

former_member601733
Participant
0 Likes

Hi Saurabh,

If i have multiple interactions with different dates then how will the system choose. The target group is created based on a specific segmentation model which will have more details of how i am targeting those customers. I am looking to get those filter criteria which are used in the segmentation model.

with regards,

selvam

former_member226
Employee
Employee
0 Likes

Hi Selvam,

if you implement this BADI then control is completely with you i.e. Once control comes to this badi then you have to write your own logic to maintain field name as well as its corresponding value. Hence you can use standard CDS views to query in Marketing Cloud's restricted ABAP or you can simply use table combinations to choose the data of you choice in OnPrem system.

Hope it clearifies a bit.

Thanks

Saurabh

Answers (0)