Adaptive search behind proxyreverse

[cgomezr2]

Hi all,

We are testing a Hybris 6.7 development in a client staging environment, and everything is working but adaptive search when accessed throught the public URL.

If we access adaptive search through the server private IP, adaptive search works perfectly. However, when we access to adaptive search throught the public URL, once we select the Catalog everything disappears, and we cannot even perform a simple search. The access to this public URL is provided through an Apache Reverse Proxy with the attached configuration file

Any idea on what's going on?

Thanks, Cris

[arvind-kumar_avinash]

You can enable the DEBUG and check the log.

[cgomezr2]

We already set the LogLevel to debug, and we didn't see anything special, or any kind of error.

Also, we perform an analysis with the debug tools of the browser to see any difference on the requests. And we saw that the only difference is that in the case were we use the public URL, there is a request that succeed, that in the case of the private IP doesn't. This request is to the / of the domain. It seems that after succeeding on this requests everything breaks up.

[Former Member]

Don’t proxy / to /backoffice, this is likely to be the source of your issue. Either proxy /backoffice to /backoffice or proxy / to /, either one should work.

[cgomezr2]

I would like to, but it's a requirement from the client though.