action profile determination with checklist id and checklist step id

[former_member707962]

wo have a problem ,wo want to use checklist id and checklist step id determination item action profile procedure.but i not found checklist id and checklist step id .

in create codition table i not found checklist id and checklist step id field .

i want to when i create services request .(zrvr)

when i click on write theft report or click on search for solution ,there are same step acitons .i want to there is Different step actions

I analysis the item config .because there are assign the same action profile (Z_CHECKLIST002)

SO I want to Customization AP procedure.but when i create codition table ,i not found checklist id and checklist step id .Or other solutions .I need help..thank you

[former_member222142]

Hello,

it's not clear why you need the checklist Id, but you can assign your relevant action profile for check list to the particular checklist item category (BUS2000199).

More detailed information about the configuration of checklists in particular the chapter "5.1 Creation of Checklists" in the attached documentation under

https://wiki.scn.sap.com/wiki/display/SAPITSM/New+checklists#Newchecklists-5.SETUPOFSERVICEREQUESTFU...

or the SAP Help documentation to Checklist

and in the IMG under

Customer Relationship Management
.Transactions
..Basic Settings
...Checklist Settings
....Define Basic Settings for Checklist

Best Regards

Gerhard

[former_member707962]

I need help.nobody answers?

[former_member707962]

I need help，thankyou。