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Accrual reversal for customer Rebate with different customer in the accruals

mjcsant
Explorer
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653

Hi,

We have a scenario where in we need to create a condition contract with rebate receiver customer1 but when we do the business volume selection, we use the invoices/order from customer2, customer 3, customer 4.

Now, if we need to settle it, things are working okay. But if we want to do the accrual reversal- the system post back the accrued value to customer1 instead of customer2/3/4.

See example below of how we set up the condition contract. 

mjcsant_0-1727875044285.png

How do we handle this?

 

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Answers (1)

Answers (1)

GauthierVictor
Contributor
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Hi @mjcsant

In the source document, the accrual posting will always be on the bill-to used in the billing document (Customer 2/3/4). 
On the Settlement Document, the settle amount and reversal of accrual will always be tied to the Customer Contract owner (Single recipient) or to each relevant Customer (in Multiple Customer scenario). 

In your case, your case the easiest option would be: 

1. Don't post accruals on source document, but post accruals with Delta accrual. In that way, the accrual will be posting and reversing with Customer 1. 

2. Create contracts only for accrual posting on source document and reversal of accrual for Customer 2/3/4 - with Settlement type as "Only Accrual reversal" in Settlement data tab. 
Create another contract, only for settlement amount, no accrual, for Customer 1.

You have as well some functionalities - Transfer manager or Badi - to populate/redetermine fields at time of posting/reversing accrual, but this will not help you achieve what I believe you want to do. 

Regards, 
Gauthier

mjcsant
Explorer
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Hi Gauthier,
mjcsant
Explorer
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Hi Gauthier, Thank you for your response.

Just to add, this is what happens when we do the reversal. You see the bill-to party here is indeed the same cotract owner. 

mjcsant_0-1727956283910.png

But what this is causing financial posting discrepancy, when they run the report the released accruals are posting to contract owner. Since when we do the reversal of the accruals, what we want is to release it back to customer 100000302.

mjcsant_1-1727956388811.png