Account Hierarchy based on Sales Area in C4C

[mracantonius]

Hi,

In S4 we have a scenario for Accounts that are assigned on Customer Hierarchy based on Sales Area data. Basically, it's possible for Account 1 (Sales Area 1) to be assigned to Parent 1 (Sales Area 1) and Account 1 (Sales Area 2) to be assigned to Parent 2( Sales Area 2 ).

Checking on SAP C4C Help Guide, an account can only be assigned to a single parent account: Account Hierarchy | SAP Help Portal

Is this a limitation of C4C?

[c_cahill]

Hi Marc,

Thank you for your query.

As outlined in https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/24765b551a014b779b95c7b07d8e9079/ca6e5ee1bf424c438d...

You are correct in your assumption in regards to limitattion.

This would be an enhancement request to product management.

Kind Regards,

Ciaran

Support Engineer

SAP Product Support