Accessing Emarsys reporting data using API end points

[gtorba]

I would like to get campaign reports using API. How can I do that by the following channels?

1. Email campaign reports

I need columns such as:

• total mail opened from mobile
• total mail clicked from mobile
• total mail open based on device type (andriod, ios, etc)
• total mail click based on device type (andriod, ios, etc)

I tried the below end points, but couldn't get count per device, count of opened on mobile and clicked on mobile.
POST /v2/email/getresponses
GET /v2/email/{emailId}/responsesummary

2. SMS campaign reports

I need the following:

• sms total send
• list contacts targeted
• delivery status (delivered, unknown, with carrier, rejected, provider error, provider accepted)
• total unsubscribed
• total hard bounce and soft bounce
• total clicked
• total opened
• total unique clicked and opened

3. Mobile engage report

• total active users
• total sent
• total open
• total installs
• opt ins
• opt outs
• total undelivered messages for each type

[WillYoung · Accepted solution]

Hi,

At first glance, it seems you have picked exactly the things that cannot be done via the API at this time!

• For emails already, you have identified the correct endpoints, and their shortcomings.
• When it comes to SMS, I am not aware of any endpoint to query the campaigns results. If I find anything out, I will let you know here.
• For Mobile Engage (Push), this is on the roadmap but without a confirmed date.

Open Data really seems like a better suited solution for your use cases. You can read more about it here, and see the currently available views here.

[gtorba · Accepted solution]

Hi wyoung,

Thanks for the info, I will check open data. However, if you will have any info about the SMS or Mobile engage endpoints, pls let me know here.

BR,

Gergely

[WillYoung]

I will be sure to do that!