Accepting deposits in SAP Customer checkout

[former_member765884]

Hello Everyone,

I would like to know if it is possible to accept deposits on articles in customer checkout?

To explain a little more. A customer would pick some items and pay an initial deposit and return periodically to increase the deposit with more payments, until the transaction is paid for in full.

So there would be a need to recall the transaction and add payments against it, suspend and recall later.

I saw a previous post that states you cannot do this without an item, I will be using items, but just wanted to be sure.

Thank you in advance.

[kvbalakumar · Accepted solution]

Hi,

If you are using SAP Business One as backend ERP, then this can be easily managed by using AR Reserve Invoice and Payment.

1. When the customer picks the item, you should generate the Reserve Invoice at CCO. Optionally you can indicate the items as delivered (which will create AR Delivery at B1).

2. If the customer pays an initial amount then you can mention the same in the Reserve Invoice and post the remaining amount as On-account.

3. When customer revisit you for the rest of the payment, you can post the same in CCO by fetching the invoices for the specific customer.

Hope the helps you a little bit.

Thanks,

Bala

[former_member765884 · Accepted solution]

Hi, Yes I'm using SAP Business One as the backend. I'll have a look and see how it works. Really appreciate your reply! I will let you know how I get on.

This works like a charm, is there any official documentation around this? I had difficulty in locating it if it exists.