
The following new features and changes come with our Microsoft Outlook® integration in August 2016.
Administrators can now predefine a default profile for all users who use the SAP Hybris Cloud for Customer add-in for Microsoft Outlook® . Each user can personalize their profile in the add-in itself.
Note:
When you add an item as a reference, you can personalize the search dialog box to show or hide different fields including External ID. This is currently supported for Accounts and Opportunities.
If you change the status of a contact to obsolete, the next synchronization will remove these contacts from Microsoft Outlook® . If you switch back the status to active, you will need to manually trigger synchronization using 'Download Contacts'.
If you have chosen to display item information in the side-panel in Microsoft Outlook® , you can sort the columns in each section by clicking on the column header.
Support for Microsoft Outlook® 2007 is coming to an end in February 2017.
As of November 2016, you cannot install the add-in for Microsoft Outlook ® 2007.
For the November 2016 release, only critical issues will be resolved, and no enhancement requests will be considered.
We recommend upgrading your Microsoft Outlook® to one of the supported versions.
For more information, see the SAP Cloud for Customer System and Software Requirements document, which you can access from the SAP Help Portal.
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