SAP Sales and Service Cloud 2502 Release Briefing

[EmmanuelDesert]

Dear Customers,

We are happy to share the release briefing content of our SAP Sales and Service Cloud (aka Cloud for Customer) for the 2502 (February 2025) release. 

Click here for the release briefing content. 

Best regards

your Sales and Service Cloud Product Management

[pavla_bockova]

Hi Emmanuel,

do you have more details on slide 41: Ticket Management - Visit is now created automatically when Appointment is created

This is dangerous potentially!