21 Sept |
4-5 pm CEST/ 10 am EDT |
Cloud for Customer |
Your customers need you! Take the opportunity to serve them better with SAP Hybris Service Engagement Center |
Register |
The most successful companies are obsessed with their customers. Join this session to learn how Service Engagement Center helps serve your customers over the channels they’re most comfortable with. And, find out how to equip your service agents with tools and information they need to delight customers. |
21 Aug 2017 |
9-10 am CET
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4-5 pm CET |
Marketing |
SAP Hybris Marketing Cloud Campaign Management |What's New |
Register (9-10 am)
+
Register (4-5 pm) |
Get an overview of the new innovation highlights of the SAP Hybris Marketing Cloud Campaign Management |
17 Aug 2017 |
4-5:30 pm CET |
Cloud for Customer |
Performance Updates and Supportability |
Register |
The SAP Performance Engineering team will share performance updates to SAP Hybris Cloud for Customer. Following these updates, our Cloud Support team will share tips and tricks on identifying and resolving performance issues quickly.
In this 1.5hr session, we will cover keys areas, including:
- Performance enhancements to the cloud stack reducing end to end time
- Updates to performance best practices
- Best practices to receive support when you experience performance issues
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16 Aug 2017 |
9-10 am CET
+
4-5 pm CET |
Marketing+
Commerce |
SAP Hybris Marketing Cloud Integration with SAP Hybris Commerce |
Register (9-10 am)
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Register (4-5 pm) |
Get an overview of the integration of SAP Hybris Marketing Cloud with SAP Hybris Commerce. We will help you understand the integration basics and show some best practices on how the combination of marketing and commerce will improve your overall project success. |
10 Aug 2017 |
9-10 am CET
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4-5 pm CET |
Marketing+
Cloud for Customer |
SAP Hybris Marketing Cloud Integration with SAP Hybris Cloud for Customer |
Register (9-10 am)
+
Register (4-5 pm) |
Come and see how SAP Hybris Marketing Cloud integrates into SAP Hybris Cloud for Customer and SAP CRM. With best practices and integration scenarios, you will understand how the integration between those two powerful tools works and how you can optimize your implementation. Join our product experts in this hands-on session! |
10 Aug 2017 |
4-5:30 pm CEST / 10-11:30 am EDT |
Cloud for Customer |
How to configure and troubleshoot Code List Restrictions, Page layouts & Content Transfer |
Register |
In this call, we will help in showing about CLR, Page layouts, Content transfer features and functionalities and some simple trouble shooting tricks which can be performed before raising an incident to SAP Support. |
9 Aug 2017 |
9-10 am CEST / 3 pm CST
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4-5 pm CEST/ 10 am EDT |
Marketing |
What's new in SAP Hybris Marketing 1708 |
Register (9-10 am)
+
Register (4-5 pm) |
Join us for the rollout of our latest release with SAP Hybris Marketing 1708. We will be discussing new topics around Data Privacy compliance with GDPR, SAP API Hub and Integrations. Some of the new features in mobile marketing, analytics etc will also be covered. |
8 Aug 2017 |
4-5 pm CET |
Cloud for Customer |
Feeds and Collaboration |
Register |
Get an overview on Native feeds and JAM feeds:
- Native feeds, incl. feed settings.
- C4C - JAM integration, covering JAM feeds and Work Patterns.
- How to set up Feeds for Custom Object.
- Productivity tools |
27 Jul 2017 |
3-6 pm CET |
Cloud for Customer |
1708 Post-Release - What's new in Cloud for Customer |
Platform & Integration - Register
Sales - Register
Service & Industries (Utilities) - Register |
Get an insightful view of the new features and functions in SAP Hybris Cloud for Customer - now available in the August 2017 release, directly from Cloud for Customer Experts.
Good to know:
July 22/23 Test Tenant upgrade
August 5/6 Production Tenant upgrade |
27 Jul 2017 |
9-10 am CET
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4-5 pm CET |
Marketing |
SAP Hybris Marketing Cloud Pre-Release Session 1708 |
Register (9-10am)
+
Register (4-5pm) |
Get an overview on the new innovation highlights and Tips&Tricks of the SAP Hybris Marketing Cloud 1708 Release. |
25 Jul 2017 |
4-5 pm CET |
Cloud for Customer |
Extending SAP Hybris Cloud for Customer using Key User Tools - Part 2 |
Register |
Learn how to use SAP Hybris Cloud for Customer Key User Tools:
- Work with Code List restrictions to filter valid values based on a controlling field or a business role.
- Use Theme Builder to change the look and feel of your solution based on your branding needs.
- Adapt your homepage.
- Use company settings to enable or disable features in the Fiori client. |
19 Jul 2017 |
4-5 pm CET / |
Commerce & Marketing |
SAP Hybris Loyalty- the best way to reward your best customers |
Register |
Learn about how your business can create its own loyalty program with SAP Hybris Loyalty. Encourage repeat visits from your customers and foster their long-term loyalty. |
20 Jul 2017 |
4-5:30 pm CET |
Cloud for Customer |
Extending SAP Hybris Cloud for Customer using Key User Tools - Part 1 |
Register |
Get an overview on the SAP Hybris Cloud for Customer Key User Tools:
- Work with Page Layouts & Smartphone Layouts.
- Enhance a Master Layout using Public Solution Model fields, Property Conditions, and Validations (incl. optimization of Master Layouts to reduce the number of clicks on the UI).
- Create a child or a smartphone page layout.
- Embed reports and mashups in Layouts. |
