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SAP Customer Experience (CX) had a bustling Q3 2024, rolling out a host of new and exciting features. These enhancements align with our Intelligent CX themes: Industry-tailored, Connected, Insightful, and Adaptive.
AI continues to be a hot topic, and SAP is using this technology to save you time. For SAP Commerce Cloud, we've introduced tools like the Product Image Designer to streamline your image creation and editing process, plus a partnership with ChannelEngine to enhance marketplace management. Additionally, SAP Emarsys Customer Engagement now boasts AI features such as subject line and preheader generators for faster, more impactful messaging. The new AI-assisted Product Finder also identifies the best products for your marketing campaigns.
Don't miss out on the recent virtual SAP CX Live event to see how other customers are thriving with SAP solutions!
Now, let’s dive into the Q3 2024 release highlights:
SAP Commerce Cloud Q3 2024 Release Recap
Alongside the Product Image Designer and ChannelEngine partnership, we're showcasing Premium Disaster Recovery, Backoffice Deep Linking, and the CAPTCHA plug-in.
You can also read the full recap here.
SAP Emarsys Customer Engagement August 2024 Product Release
This webcast features demos of segment types in interaction campaigns, link tracking in conversational channels, and tailored Tactics for loyalty programs and the Travel & Hospitality industry. We also present the updated Campaign Analytics and Unified Dashboard for comprehensive performance insights.
You can also read the full recap here.
SAP Sales Cloud and SAP Service Cloud V2 Webcasts
Mark your calendars for two upcoming webcasts on November 5 and November 6.
Register for the SAP Sales Cloud webcast
Register for the SAP Service Cloud webcast
These are just some highlights from Q3. We’re excited for a strong finish to 2024 with even more SAP CX innovations ahead!
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