We are very excited to announce the release of a
NEW!!! Learning Program about SAP Enterprise Support Reporting Cockpit.
The SAP Enterprise Support reporting cockpit is an interactive dashboard analyzing and documenting the status of your SAP solution, support services and achievements hereunder based on solution monitoring capabilities, product and landscape overview, usage KPIs, consumption of SAP Enterprise Support offerings, support case status and other support relevant metrics.
SAP Enterprise Support reporting cockpit is now available for the SAP Customer Experience Solutions production landscapes. This tool allows you to gain visibility into your use of SAP software and support engagement with SAP. The program completion estimate is 2 hours.
Goals of this learning program:
Get an overview of tool main functionalities
Understand how you can get insights into the status of your SAP solutions covered by SAP Enterprise Support
Learn how to interact, customize, and design your tailored SAP Enterprise Support reporting cockpit
Learn what SAP solutions are currently supported
Target Audience:
Prerequisites:
We hope you find this Learning Plan helpful and please send us any questions that you have.
Kind regards,
Mónica Domingo
Customer Experience GTO
