Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
In this blog we will talk about Interactive dashboards.
Interactive dashboards allow you to club related reports together and view them side by side. You can also establish connection between reports which can be used to pass filters during analysis. Key features of interactive dashboards are as below:
Easy to consume and configure
Guided wizard to create and publish dashboards
Define connections and pass filters between reports
Flexibility to define layouts
In-place interactivity and drilldown
Transactions quick view
Launch transactions from dashboard
View data in the form of chart and tables
Open reports on web/excel for further analysis from dashboard
As a key user you can work in design mode. This will help you edit the dashboards without waiting for it to launch.
SAP provides guided wizard for easy creation of dashboard. In case you have enabled Role Based Analytics you can assign dashboard to the various roles.
System provides you a flexibility to define the layout. 3x3 grid gives you option to add upto 9 reports in a dashboard. You may also choose to expand reports to multiple columns or rows. This can come very handy when you are adding a tabular report to dashboard.
To define layout drag and drop reports from available list to the left pane.
You can define connections in step 5. These connections will be used to pass filters between reports. Make use of Auto-Mapping to allow system to propose possible connections.
Dashboard Analysis
Execute Mode can be used to analyze data using dashboard.
Please Note - End users can only work on Execute Mode.
In-place drill down allows you to slice and dice data for further analysis. Dashboard allows you to view data in different visualizations e.g. if you see a particular month is not performing well you can add Employee responsible, Account and Opportunity detail and change char to table to get further details.
Quick view of transactions help you analyze details without leaving dashboard.
Interactive dashboard is a very powerful feature. It helps you to get complete picture of your business.
Our customers love it. Have you tried this feature yet!
Now I leave you here to explore dashboard further. We will meet next week again for our last blog in this series about Homepage Reporting - C4C Homepage Reporting - Never miss a KPI