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How to Prepare for a Transition to SAP Sales and Service Cloud Version 2

Edmar_Rodriguez
Product and Topic Expert
Product and Topic Expert
‎2024 Apr 09 6:10 PM
1,043

Hello dear customers, 

The evolution of SAP Sales and Service Cloud has been nothing short of revolutionary, and it's time to transition to the latest Version 2. But how do you make this shift smoothly and efficiently?

In our recorded webcast, "How to Prepare for a Transition to SAP Sales and Service Cloud Version 2", our experts discuss the different phases for planning a transition journey to SAP Sales Cloud and Service Cloud Version 2. Understanding these phases can ensure a successful transition while mitigating risks.

 

Transitioning to a new cloud version isn't something you do overnight. It's a journey. In our webcast, we talk about each phase and some of the services or tools to help you with this objective. 

 

  • Exploration Phase: Understand what the new version offers and how it aligns with your business goals.
  • Assessment Phase: Evaluate your current system's readiness for the transition. This phase features our handy tool, the "Readiness Check".
  • Planning Phase: Develop a detailed strategy for the transition.
  • Transition Phase: Execute your strategy. Here, the "Data Transfer Tool" becomes your indispensable ally.
  • Monitoring Phase: Keep track of the transition progress, ensuring everything is on the right path.
  • Test and Cutover Phase: Test your new system thoroughly and switch operations to it.
  • Go-live and Beyond: Celebrate your successful transition and plan for continuous improvement.
 

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 Also, this webcast explores the concept of "extensibility transition". This involves adapting your current customizations and extensions to align with the new version. It's about making your new system truly yours.

We invite you to learn more about this exciting transition and equip yourself with the knowledge and tools necessary to make it a success. Watch the recorded webcast [here] and embrace the future of SAP Sales and Service Cloud. The future is Version 2, and it's here today. 

Remember, the transition to a new system version is not just about technology upgrades, it's about business transformation. And we are here to guide you every step of the way.

If you would like to know more about different CX Solutions, join us by subscribing to the SAP Enterprise Support Value Maps program. Access expert guidance, best practices, and a thriving community to optimize your SAP experience. Visit this link for more information and to subscribe today!


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