Exception Class CX_SY_REF_IS_INITIAL - Dereferencing the NULL reference

[Webster_Cui]

For Complaint header view

1. Create Complaint;
2. Leave mandatory field empty;
3. Click Back button.

Exception in WebUI will occur:

Dereferencing the NULL reference

Exception Class CX_SY_REF_IS_INITIAL
...

BSP Application BTCATEGORIES
BSP Page CATEGORIES.HTM
Line 44
Long text An attempt was made to execute a dynamic method callon an
initial(NULL-) object reference. The reference must refer to an object.

Component/View:

BT120H_CPL/Details
BTADMINH
STRUCT.DESCRIPTION

To solve the issue please refer to KBA 1882624 or directly implement SAP Note 1809100. The issue is a known bug caused by SAP Note 1781599.