From 1902 release onwards the survey design time field of
Default Branching has been enhanced and the field has been renamed to
Unanswered Branch to. This field can be found within the detail view of the questions in a survey. Kindly note the change in the behavior.
New behavior with Unanswered branch to value
When a value is maintained for the
Unanswered branch to field then the survey navigates to the question mentioned if the question/answer is skipped. If the value is not maintained, then the survey navigates to the next question. Please note that the value maintained against an answer option takes a precedence over here.
Example -1
In the above example if the user selects the answer – Yes then the survey navigates to question 4 but if the user selects and answer - No then the survey navigates to the next question, which is question 2
However, if the user does skip the question then the survey navigates to Question 3. If the
Unanswered Branch to is not maintained, then the survey navigates to the next question i.e. question 2
This behavior is now consistent across all the clients
Previous behavior with Default Branching field in RUI client
When a value is maintained for the
Default Branching field then the survey navigates to the question mentioned, if an answer option is selected which does not have a branching target. If the value is not maintained, then the survey navigates to the next question in the sequence.
Example - 2
In the above example if the user selects the answer – Yes then the survey navigates to question 4 but if the user selects the answer - No then the survey navigates to the
Default branching value, which is Question 3 and if the Default branching value is not maintained then it navigates to the next question.
However, if the user skips the question then the survey navigates to the next question, which is Question 2
Previous behavior with Default Branching field in HTML client
When a value is maintained for the
Default Branching field then the survey navigates to the question mentioned, if the user skips the question. If the value is not maintained, then the survey navigates to the next question in the sequence.
Example - 3
In the above example if the user selects the answer – Yes then the survey navigates to question 4 but if the user selects the answer - No then the survey navigates to the next question in the sequence, which is Question 2
However, if the user skips the question then the survey navigates to
Default Branching value, which is question 3
Previous behavior with Default Branching field in satisfaction surveys
When a value is maintained for the
Default Branching field then the survey navigates to the question mentioned in the field, if either the user skips the question, or the user selects the option no target branching value. If the value is not maintained, then the survey navigates to the next question in the sequence.
Example - 4
In the above example if the user selects the answer – Yes, then the survey navigates to question 4. But if the user selects the answer – No or the user skips the question then the survey navigates to
Default Branching value, which is question 3
