CRM and CX Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
cancel
Showing results for 
Search instead for 
Did you mean: 
guru_shetti
Advisor
Advisor
1,364

1) Increased Visibility into Performance


A new Quick-Look feature allows users to look at last interaction’s performance statistics. This may be very useful for troubleshooting performance issues.

  • Quick-Look feature allows user to look at "last interaction’s" performance statistics

  • Statistics drilldown and troubleshooting guides available at http://bit.ly/c4canalysis

  • Help users understand cause of performance issues


For more details on the feature please see video below.

 



 

2) Improved Performance in Mobile Offline


 

  • Improved Performance in the following areas


- Offline scenarios, especially those complex scenarios with more DB access

- Offline UI initial loading, e.g. Open OWL/TI/QC will be much faster

  • Snappier User experience


- Offline UI snappiness, as the main thread will not be busy with offline logic any more

  • Reduce Out-of-Memory exception


- Offline runtime memory moved from WebView to Native process, which reduces the out of                  memory risk in WebView process

Performance comparison with 1711 is shown below:


3) Performance Improvements in Sales Quotes



  • Quote Item Party Fine Tuning Enablement


Enables customers to strip down the item parties and save 10-20% runtime (improvement                  depends on the number of items in the document)

  • Choice of Asynchronous External Pricing in Quote/Order


Enables customers to execute the external pricing in quote/order asynchronously. The pricing             result comes into C4C via the replication call



For more information please see the following blog

What’s New in 1802 SAP Hybris Cloud for Customer – Sales Quotes, Sales Contracts, Product Lists, and...
1 Comment