SAP Investigative Case Management is a SAP Public Security Industry solution that supports investigative work conducted by authorities and organizations tasked with security-related issues. The solutions allows investigators to:
- Register, secure, maintain and protect accurate and confidential data.
- Handle relationships to identify connections and patterns. Relationships also can be classified regarding reliability.
- Quickly review and understand the case and related information.
Scenarios in Investigative Case Management

- Identity Management and Resolution
- Help to identify and register unknown persons and organisations and help to validate the identities of known victims, suspects, witnesses, informants and organisations.
- Investigation Processing
- Assist with the processing of an investigation from the beginning to end and manage all relevant documents.
- Guide the users with the steps requires to close a case.
- Intelligence Analysis for Public Sector
- Assist with the investigation of large and complex crimes using (templates for)
- Provide users with the ability to analyse large amounts of data and find hidden connections and patterns, draw conclusions, and share results.
The solution is supported by the following functionalities:
SAP Investigative Case Management is based on the following products:
- SAP CRM 7.0
- SAP ERP 6.0 with SAP for Defense Forces & Public Security (DFPS) (Optional)
- SAP Collaboration Project (cProjects) 4.0 (Optional).
- SAP Interactive Forms by Adobe (Optional)
- OpenText Extended ECM for SAP Solutions (Optional)
- SAP and BusinessObjects Reporting and Visualization (Optional)
- BusinessObjects Intelligent Search (Optional)
- BusinessObjects Text Analysis (Optional)
- SAP inxight for Public Security
- Palantir (Optional)
Follow the next blog: Identity Management and Resolution