Deletion of duplicate products from the SAP CRM / web UI :-

[Slkr]

Problem :

There might be a scenario when an end user searches for product and found 2 similar records under result list

SAP CRM Web client UI view :

We need to use 2 programs in order to delete the duplicate products from SAP CRM database.

Solution :

COMC_PR_TOOL_REG :

In this program we will maintain user name and program name details.some times due to client copy same products will be available twice need to take call and delete appropriate one.

COM_PRODUCT_DELETE_SINGLE :

In this program we specify the product,product type,logical system  needs to deleted

SAP CRM WEB UI :

Cross check if only a single product is visible under result list

Please let me know if you have any other points to be added on top of this piece of work,Thank you!