World of Intelligent CX – Learning

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Build and maintain your skills about SAP CX solutions with online, collaborative, hands-on and expert-led trainings. Explore our broad learning offerings and role-based journeys today.

COMMERCE

• SAP Commerce Cloud (consultant, developer, administrator, business user)


• Qualtrics for Experience Management (consultant, architect, administrator, business user)

Further information: SAP Help Portal, Community

MARKETING

• SAP Marketing Cloud (consultant, business user, data analyst)


• SAP Customer Experience - Integration and Extensibility (administrator, developer)


• SAP Customer Experience - Qualtrics integration (consultant, architect, admin, business user)

Further Information: SAP Help Portal, SAP Community

EMARSYS

• Emarsys Training Portal


• Emarsys Onboarding Training


• Emarsys Instructor-Led Training (ILT)


• Emarsys Online Self-Learnings


• Emarsys Seminars


• Emarsys Webinars


• Emarsys Global Training Calendar


• Emarsys Certifications (platform professional, platform master, platform expert)


• Emarsys Inspirations and Help Portal

SALES

• SAP Sales Cloud (consultant, developer, administrator)


• SAP Customer Experience - Lead-to-Cash (consultant)


• SAP CPQ (consultant, administrator)


• SAP Agent Performance Management (consultant, administrator)


• SAP Subscription Billing (consultant)

Further information: SAP Help Portal, SAP Community

SERVICE

• SAP Service Cloud (consultant, administrator)


• SAP Field Service Management (consultant, administrator)

Further information: SAP Help Portal, SAP Community

CUSTOMER DATA, ANALYTICS & INTELLIGENCE

• SAP Customer Data Cloud (consultant, administrator)


• SAP Analytics Cloud (consultant)


• Data Science (data analyst)


• Artificial Intelligence / AI (developer, data analyst)

Further information: CDC, CDP, SAP Community