CRM and CX Blog Posts by SAP
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Anshika
Product and Topic Expert
Product and Topic Expert
1,280
With the 1611 release, QR/barcode scanning is enabled for Registered Products. The following use cases are supported:

  1. Search for a registered product using QR/Barcode scanning.

  2. Create a new registered product QR/Barcode scanning.


Search

  • Click on Scan

  • Scan a serial ID or external ID (equipment ID) using the device camera.


 

  • The system searches the registered product based on the scanned value.



Create


  • On the registered product create screen, click on Scan.


 

  • Scan the serial ID using the device camera (same as described under Search)

  • The system enters the scanned value in the Serial ID field. Provide other details and save.


That's it for now!