CRM and CX Blog Posts by SAP
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KatJankovic
Product and Topic Expert
Product and Topic Expert
364

Imagine having the insight to predict your customers’ next move. Whether it's anticipating a potential churn or gauging their engagement levels, understanding customer behavior is invaluable. We invite you to our exclusive live session, "Predicting Customer Behavior with SAP Customer Data Platform AI Workbench," designed to empower you with the tools to foresee your customers' actions.

Session Overview

Join us on May 22, 2025, from 15:00 to 16:30 GMT+2 as we delve into the profound capabilities of the SAP Customer Data Platform AI Workbench. Discover how to create analytic dashboards that reflect potential future customer behaviors by establishing Churn and Customer Lifetime Value models:

  • Forecast Customer Dynamics: Learn to anticipate changes using predictive indicators derived from diverse model runs.
  • Profile and Segment: Utilize insights to categorize customer data into segments, allowing you to respond proactively to predicted behaviors.
  • Harness Pre-trained AI Models: Our session will demonstrate how powerful AI models can analyze customer data in depth to forecast future actions, offering you the ultimate advantage in customer relationship management.

Who Should Attend?

This session is invaluable for anyone keen on transforming customer data into actionable insights, including:

  • Business Practitioners aiming to optimize customer engagement strategies.
  • Technical Consultants looking to integrate predictive analytics into their systems.
  • Data Analysts hoping to leverage AI capabilities for better forecasting.
  • Administrators and Developers keen on enhancing data platform functionalities.

Enhance Your Learning

To make the most of this live session, it would be beneficial to explore these eLearning courses:

Additionally, check out a detailed Technical Blog that guides you on generating sample data to trigger default configurations for SAP Customer Data Platform AI Workbench Churn and Customer Lifetime Value (CLV) models. This blog contains invaluable insights to prepare for the session.

Register Now

Don’t miss this opportunity to leverage AI's predictive prowess in shaping your customer interactions. Secure your spot now at Predicting Customer Behavior with SAP Customer Data Platform AI Workbench Registration.

Event Details

Join us to explore the future of customer behavior prediction and unlock new strategies for customer engagement success!

Stay Informed

Stay updated with the latest insights by subscribing to this blog post. Equip yourself with cutting-edge tools to predict and influence customer behavior efficiently. We look forward to engaging with you and providing valuable updates directly through this platform.