- SAP Managed Tags
Welcome to 2025! As we embark on this new year filled with innovations, our team is thrilled to share the first update of the year for the Release Navigator for SAP Customer Experience. The content curated in this tool is intended to help you stay informed about the latest enhancements in your products from the Customer Experience portfolio. Quarterly updates will be provided to explore new features.
In this blog post, you can read about the update plans for the 2025 year and also which release content changes have been made in Q1 for product management teams.
Like 2024, we will continue to deliver content updates for the Release Navigator for SAP Customer Experience on a quarterly basis before product releases in February, May, August, and November. This regular schedule ensures that you will consistently receive the latest updates and content, which are important for your smooth run projects.
Each quarterly update is maintained for products that follow the harmonized release schedule: SAP Sales Cloud, SAP Marketing Cloud, SAP Service Cloud, and SAP Emarsys. You can find the specific product release dates featured on the Product-Specific page within the release navigator. Moreover, the only UX update for 2025 is planned for August. This update is focused on making your interaction with our platform even more intuitive and seamless, thereby streamlining your workflow and boosting overall efficiency.
Disclaimer: These dates are informational purposes only and may change. The Readiness@Scale team has the final decision over any UX modifications.
For SAP Sales Cloud and SAP Service Cloud, there will be a new update format. Instead of traditional release webcasts, a blog post will be published in advance, with detailed written documentation on current enhancements and improvements. This will allow you to access information at your own pace, ensuring flexibility and convenience. The release content for SAP Marketing Cloud will slightly change moving forward. The team will continue to host release webcasts, offering opportunities to engage with experts and learn about new features. However, they will not create a blog post for the upcoming releases. SAP Emarsys offers a release webcast series throughout the entire 2025 year, and you can find the link on the product page. Additionally, you will always find the URL for the current release webcast there for quicker access.
In addition to the specific content changes for 2502 in the release navigator, for products that follow a specific release schedule, resources are also available for products operating on a continuous delivery model. These include
- SAP Sales Version 2
- Service Cloud Version 2
- SAP Commerce Cloud.
Recap information for these products is provided after each quarter. More specific information is always available on the respective product pages.
As we continuously enhance the release navigator for you, we plan to add new content to the SAP Commerce Cloud product page in the near future. Stay tuned for updates.
With the help of badges introduced last year, you can easily identify new content, content that is about to be retired, or content of high importance on the release navigator.
The Readiness@Scale is a cross-solution team responsible for release readiness topics in the SAP Enterprise Support portfolio. Access all the release navigators at Release Ready page and find our team blogs with the tag Readiness@Scale.
If you have any feedback or specific requests regarding the release navigator, we would be more than happy to hear from you. We appreciate all feedback and value your input.
Readiness@Scale with SAP Enterprise Support
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