Announcing: Implementing SAP Customer Data Platform Learning Journey
We are thrilled to announce the launch of our extensive learning journey, Implementing SAP Customer Data Platform . This carefully designed program is crafted to equip you with the advanced skills and in-depth knowledge necessary to harness the full potential of SAP's powerful Customer Data Platform (CDP).
Who this is for:
Target audience: Business users, Admin users, Consultants and Developers who want to expand their functional knowledge and technical skills with SAP Customer Data Platform.
What You Will Learn:
Mastering Foundations and Configuration
The journey begins with Exploring SAP Customer Data Platform Essentials . This course will guide you through the foundations of SAP Customer Data Platform and help you evaluate the functionalities for your implementation scenarios. This foundational understanding is crucial for effectively leveraging the capabilities of the CDP.
Proficient Administration and Monitoring
In the second course, Administering SAP Customer Data Platform , you will become proficient in performing various administrative tasks within the SAP Customer Data Platform Console. This includes managing console users, dividing business units, defining data retention rules, and utilizing export/import package functionalities. Additionally, you will learn to effectively use monitoring capabilities to ensure seamless ingestion and activation of customer data, thus maintaining optimal performance and compliance.
API Utilization and Data Enrichment
The third course, Developing with SAP Customer Data Platform , focuses on API utilization. You will learn to create and manage administrative credentials for accessing the SAP Customer Data Platform API, construct code to utilize the Query and Ingestion APIs, perform Event Metadata configuration, set up an Event Listener, and program and configure Events to enrich Customer Data. This hands-on experience will empower you to integrate and enhance your customer data ecosystem seamlessly.
AI-Powered Customer Insights and Predictive Analytics
The fourth course, Exploring the SAP Customer Data Platform's AI Workbench , delves into the power of AI-driven insights. You will learn to create activity indicators powered by AI to predict future customer loss or determine the value of your customer base. Moreover, you will gain the ability to gather additional insights using analytical graphics to understand future trends in individual customer churn or lifetime value, all through the SAP Customer Data Platform AI Workbench models and insights.
Hands-On Practice System
To cement your learning, we provide a preconfigured practice system with all the data you need to carry out exercises from the courses or to experiment on your own. The Hands-on Practice for SAP Customer Data Platform Implementation Training system is invaluable for reinforcing and applying the skills you acquire throughout the learning journey in practical scenarios.
The Implementing SAP Customer Data Platform learning journey is your gateway to mastering one of the most powerful customer data tools available today. Whether you are a beginner or an experienced professional looking to upgrade your skills, this journey will equip you with the advanced expertise needed to drive customer data strategies successfully.
Certification Opportunity: Upon completion of this learning journey, you will be well-prepared to earn a valuable certification, validating your skills and knowledge in SAP Customer Data Platform.
Join us and unlock the full potential of SAP Customer Data Platform. Enrol now and take the first step toward advanced customer data management and analytics.
How to access:
The learning journey is available now on learning.sap.com. The courses are FREE. The practice system requires an SAP Learning Hub license.
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