Are you ready to elevate your SAP Commerce Cloud performance monitoring? In this blog post, I will introduce SAP CX Observability (also known as Dynatrace in SAP Commerce Cloud in the Public Cloud) – the built-in application performance monitoring (APM) tool that empowers you with deep insights and proactive troubleshooting capabilities. To help you get started and master this powerful tool, our team has curated a collection of video tutorials covering everything from basic access and essential monitoring to advanced diagnostics and digital experience management.
(Please note that some videos in this blog post may show UI components that differ slightly from the latest version of the system. Due to unpredictable SaaS updates, it's challenging to ensure every video reflects the most current version. However, the core features and functionalities remain unchanged, so you can safely disregard any minor differences.)
1. Getting Started – Basic Access
Before diving into performance metrics and analytics, it's important to know how to get into Dynatrace. Our introductory video, How to Access Dynatrace – SAP Commerce Cloud, walks you through accessing the tool within your Commerce Cloud environment. This video provides a simple, step-by-step guide to ensure you’re set up and ready to explore further.
2. Essential Monitoring
Once you’re logged in, the next step is to monitor the critical building blocks of your SAP Commerce Cloud Server. In the Essential Monitoring section, a series of videos guide you through monitoring key aspects of your infrastructure and application, including:
Each of these videos builds on your knowledge, creating a comprehensive understanding of how to ensure system resilience through proactive monitoring.
3. Additional & Network/Infrastructure Monitoring
A robust monitoring strategy also requires understanding the network and infrastructure that support your SAP Commerce Cloud environment. The Additional Monitoring section focuses on:
These videos highlight the importance of monitoring not just the applications themselves, but the underlying infrastructure as well.
4. Dashboard Introduction & Customization
Visualization of data is key to effective monitoring. In this section, videos guide you through the dashboards of Dynatrace:
These tutorials are designed to help you make sense of complex data and create reports that support decision-making.
5. Profiling, Analysis, and Troubleshooting
When issues arise, detailed analysis and troubleshooting are essential. The Profiling, Analysis, and Troubleshooting videos show you how to:
These sessions provide you with the tools and techniques to diagnose and resolve problems before they affect your end users.
6. DEM – Digital Experience Management (Paid Services)
Beyond standard monitoring, Dynatrace offers DEM features to further enhance your insights into user behavior. In this section, you'll learn about:
These DEM videos elevate your monitoring strategy by focusing not only on technical performance but also on end-user experience.
7. Additional Monitoring Topics
To round out your learning experience, the final set of videos covers additional monitoring topics that are essential for a comprehensive view of your environment:
Summary
These video tutorials have been carefully curated to guide you through every aspect of SAP CX Observability with Dynatrace in SAP Commerce Cloud. Whether you're just getting started or looking to troubleshoot and improve the overall user experience, the wealth of knowledge shared in these sessions will empower you to make data-driven decisions and optimize your e-commerce operations.
Dive into the videos, explore each topic area at your own pace, and discover how SAP CX Observability (Dynatrace) can transform your approach to application performance monitoring.
We invite you to share your thoughts, questions, or success stories in the comments below
Happy monitoring!
