Pls. follow this Link to download the FAQ document that answers all your questions about "SAP as Email Service Provider" in the context of SAP Hybris Marketing / SAP S/4HANA Marketing Cloud.
Do you know for a fact if Hybris Marketing is GDPR compliant? Specifically aspects like Social Listening (harvesting tweets from twitter and building profiles).
SAP Hybris Marketing provides features&functions that enable customers to implement and run GDPR compliant business processes. Whether and how our customers make use of the features&functions respectively whether their business processes in the end are GDPR compliant is in full responsibility and control of our customers utilizing our software products and services.
Mentioned features&functions are described in linked slide deck (requires a Hybris Wiki User). LINK
Best,
Matthias
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