Your support case is in customer action, and you need a guide on how to change the priority? This SAP Blog is for you!Managing support cases efficiently is crucial, especially if it's in "Customer Action" status. Understanding how to navigate the SAP...
The 2024 holiday season set new standards — and 2025 is gearing up to raise the bar even higher. With SAP Commerce Cloud delivering flawless performance during peak demand, staying prepared is more important than ever.To support your success, SAP is ...
Customer webinar with end-to-end demo on CTO+ - Configure-to-Order with ETO Special Requests, June 26, 2025, 4pm CET / 10 am EST:CTO+ extends the traditional Configure-to-Order process by incorporating ETO (Engineered-to-Order) special requests, leve...
Hear inspiring customer stories, learn about AI agents and discover the benefits of connected, end to end customer service. Check out the list of can’t-miss SAP Service Cloud sessions in SAP Sapphire Orlando:
Need help with SAP Concur? Let's begin by understanding who you are and your role.Administrator Support If you are an Administrator or an Authorized Support Contact (ASC) responsible for managing, configuring, and overseeing your company’s SAP Concur...
As Black Friday and Cyber Monday approach, consumers are faced with many of choices, reminiscent of the endless variety of toys that light up a child's imagination. In preparation for the shopping scenarios of 2025, SAP employs the power of AI for cu...
SAP Signavio Support:If you encounter any challenges while using SAP Signavio, there are multiple support channels available to assist you. Below is a guide on how to seek assistance.For product related questions open a ticket in SAP for Me.The SAP f...
First let’s understand what SAP Universal ID is and what are the benefits of having one. Are you finding it challenging to manage numerous SAP accounts and passwords? Imagine having a single, unified account that links all your existing company assoc...
Discover how agentic AI leads the way in the digital age with autonomous capabilities that enhance efficiency and customer satisfaction. From AI-driven support to proactive risk management, explore the integration of agentic AI in SAP systems, renova...
Join our exclusive webcast series to explore the game-changing innovations in SAP Sales and Service Cloud version 2, from intelligent automation to seamless integrations—guided by SAP experts with live demos and practical insights!
With SAP Sales Cloud, organizations will benefit from leading sales automation capabilities that are powered by cutting-edge artificial intelligence (AI) and generative AI. SAP Sales Cloud is now part of SAP GROW Premium Edition. Learn how you can ge...
Find out how preventive support innovations take the lead in SAP's new era of data-driven customer care, and join us at SAP Sapphire 2025 for expert insights!
Want to boost your sales team's efficiency? Check out how SAP Sales Cloud is packed with tools for better forecasting, accurate pricing, and lots more. To help you get the most out of it, we've created a resource to 'Increase your Sales Force Efficie...
You have an SAP Universal ID Account and need guidance on how to add an additional user or email address? Don’t worry, we’ve got you covered with this straightforward guide! If you already have an existing SAP Universal ID, you can easily add additio...
Are your SAP CX systems running as smoothly as they should? In our blog, we dive into the two key Continuous Quality Check (CQC) services for SAP Customer Experience solutions. Learn how they can optimize your business processes and prepare your syst...
Go from zero to 100 when it comes to the implementation of B2C and B2B scenarios on SAP Customer Data Platform! All it takes is just two 2 hours live sessions with free attendance!
SAP Enterprise Service Management introduced new capabilities that harness Generative AI to help service agents process documents faster, reduce manual workload, and ensure more accurate handling of cases. Key features include extracting information ...
State cercando supporto dal Learning Hub o dal Training Team e non sapete da dove cominciare? Questo blog è per voi…
Discover how SAP Customer Data Cloud can help you secure customer data, build trust, and provide a smooth user experience. Learn the benefits of CNAME, SSL certificates, and custom API domain prefixes—and how these tools can simplify integrations and...
¿Está buscando obtener ayuda del SAP Education/Learning Hub y no sabe por dónde empezar? Entonces este blog es para usted... Aquí compartiré los pasos que debes seguir para interactuar con el área de soporte; los agentes están disponibles las 24 hora...
** This blog was in collaboration/translation with my German speaking colleague Rebecca DolanBenötigen Sie Unterstützung vom Learning Hub/Schulungsteam erhalten und wissen nicht, wo Sie anfangen sollen? Dann ist dieser Blog für Sie… Hier zeige ich I...
What are the support processes and how do you go about resolving an issue that has arisen? Find a solution to an issue by searching SAP’s many platforms which are listed below: SAP for me SAP Help Portal SAP Community However, if that proves unsu...
Encountering technical challenges or requiring expert support for your SAP system? Initiating a support case through SAP is a streamlined approach to ensure your inquiries receive prompt and professional attention from SAP's support team. In the vide...
Got a New S-user ID from Your Company’s Super Admin? Here’s What You Need to Know!When you receive a new S-user ID from your company’s super administrator and you’re eager to dive deep into how it all works, you’re in the right place. This SAP blog w...
Are you looking to get support from the Learning Hub/Training Team, and you do not know where to start? Then this blog is for you…
SAP S-user ID, or S-user, is a unique identifier that allows you to login to your SAP products, report a case, download software, configure connections, and more. Your S-user ID contains the letter ‘S’ followed by a string of numbers (e.g. S00******...
In the world of unified commerce, customers and products are everywhere. Orders can come in from any channel — online, mobile, social, service centers, stores, marketplaces, and pop-up sources. And products can be located everywhere — in warehouses, ...
IntroductionSSR activation and challenges behind are often misunderstands. This article will try to clarify as much as possible why SSR is not just like CSR in server side. We won't enter in technical optimisation details. Two great articles already ...
Unlock the power of your Universal ID with our expert-led webcasts! Dive into essential tips, cutting-edge solutions, and insider strategies designed to optimize your digital identity management. Don’t miss this opportunity to stay ahead of the curve...
You can get real-time support anytime and anywhere via Telephone!In this blog post, you will learn all about How to view and/or download license keys requested by users.To ensure SAP experience is as smooth and effective (as possible), we suggest (y...
A stable platform is the key to a smooth business operation, and SAP is here to help! Whether you're starting fresh with SAP Emarsys Customer Engagement, adding new features, or performing a system check-up, our new Continuous Quality Check for Deplo...
The evolution of CX software is set to be profoundly influenced by generative AI which is poised to revolutionize the way businesses interact with customers, offering unprecedented levels of personalization, efficiency, and innovation.
AbstractWhether you're a stakeholder, manager, consultant, or business user of SAP Commerce Cloud, you will need clear, concise, and insightful information. To help you navigate the extensive functionalities of SAP Commerce Cloud, the Commerce educat...
Do you need to login to the SAP Training or SAP Learning Hub portal, or you are having issues displaying your SAP certificates or registering to an exam and you are not sure if your SAP Universal ID (UID) is correctly set? Don’t worry! In this blog y...
IntroductionCustomer service is a key differentiator in today's competitive business world; therefore, this blog aims to assist you in understanding the dynamic features of this module, how it can be transformative for your business, and its real-wor...
Can your business afford to lag behind while competitors harness GenAI to transform their customer service operations? The question is not whether to adopt AI, but how soon can you ...
What is it about?Whether you're a business consultant/analyst or a technical developer/consultant, our offered Instructor-Led Trainings (ILTs) are designed to meet your role-specific learning needs, both on-site and remote (VLC/virtual live classroom...
Create powerful digital commerce experiences with SAP Commerce Cloud and Contentful.
SAP has always been at the forefront of maximizing business outcomes with cloud-based products wrapped up in its impressive Customer Experience solution portfolio. One such offering is SAP Commerce Cloud, an original platform-as-a-service (PaaS) solu...
With an effective, multi-functional online platform, businesses can maximize customer engagement, elevate user experience, foster customer retention, and stimulate growth.Composable storefront is open-source frontend for SAP Commerce Cloud. It allows...
Do you know the difference between a Support Case and a Service Request? If not, then you’re in the right place as I will explain those two options to get in touch with our technical experts according to your needs.
The upcoming episode of Labs Talk podcast, scheduled for May 15th at 16:00 CET, promises an engaging exploration into the intersection of Customer Engagement and Web 3. Hosted by Sven Haiges and Andreas Neumeier, the discussion will feature Scott You...
Unlocking Efficient Contact Management with SAP FSMIn the realm of modern business operations, effective communication and coordination are paramount. Within the complex landscape of Enterprise Resource Planning (ERP) systems, managing contacts—those...
SAP Commerce Subscription feature is designed to simplify the process of managing recurring revenue streams and nurturing long-term customer relationships. In this blog, we'll explore what are the different subscription models and how SAP Commerce Su...
In the dynamic world of e-commerce, where milliseconds can make or break a customer's online experience, the performance of your digital commerce platform is non-negotiable.
"Fruit of the Room" has been a long-time SAP Marketing Cloud Customer and has recognized the need to evolve their marketing solution. Read how their Customer Success Partner, Taylor, worked with Fruit of the Room to build a future-proof marketing ec...
Explore the B2B world of SAP Customer Data Platform.
In today’s fast-paced digital sphere, managing customer identities and data has become a significant task for businesses. It has become crucial to have a functional system that can robustly handle user identities, access management, and data privacy....
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karenshentu
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Unlocking Trade Spend Control Efficiency with Fund...
shyamsam700
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SAP Concur: How to get Support
Michael_W141
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What is planned for the 2505 release of SAP Varian...
Yogananda
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Side-by-Side Extensibility - Getting started for S...
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O Captain! My Captain! Agentic AI Leads the Way in...
