In the dynamic world of finance operations, managing supplier communications efficiently is crucial to maintaining trust and transparency. With the integration of AI-powered tools, finance teams are now better equipped to handle invoice inquiries wit...
IntroductionSAP offers a robust suite of tools to streamline sales and service operations. From upselling and lead management to automated order processing and post-delivery service management, SAP provides an end-to-end solution that enhances effici...
In SAP Service Cloud V2, the Alerts System API provides a seamless way to integrate alert messages into the system. This API allows businesses to send real-time alerts to users, ensuring that important notifications are displayed in the Alerts view o...
This is episode 13 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to create the workflow rule that will trigger automatically my custom PDI action, which will end up calling the CAP endpoint and ma...
This is episode 12 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to test the deployed application through Postman. I will show you how to extend the ticket business object by creating a custom act...
This is episode 11 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to test the deployed application through Postman. I will show youhow to prepare and setup the External Web Service Integration and ...
This is episode 10 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to test the deployed application through Postman. I will show you how to obtain the Oauth token, to call the GET endpoint and, also...
This is episode 9 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to deploy the developed CAP project into Cloud Foundry.
This is episode 8 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to connect C4C with BTP by creating the corresponding communication system and communication arrangement in C4C, as well as the corr...
This is episode 7 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to add sensitive information in a secure way. Next, we will introduce a new profile for connecting our service with our C4C Developm...
This is episode 6 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to add sensitive information in a secure way. Next, we will introduce a new profile for connecting our service with our C4C Developm...
This is episode 5 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to create the data model for projecting the consumed API, how to use a profile to connect our service to a real external system. Nex...
This is episode 4 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to create the data model for projecting the consumed API, how to expose it and do some basic testing based on local dummy data.
This is episode 3 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining how to access to the SAP Business Accelerator Hub in order to search the required API for our scenario. Then, we will download the EDMX ...
This is episode 2 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am explaining the pre-requisites in order to start working on our BTP application, not only In terms of the required account but also on its needs and...
BackgroundPK Industries , a leading retail company, faced challenges in managing high volumes of order and return management processes. They sought a unified system to streamline these processes, reducing the need to switch between different systems....
This is episode 1 of "Developing side-by-side extensions with CAP for SAP Service Cloud v1" where I am presenting the Use Case that will be used during the whole video series and, also, the overall architecture.
Last Updated on: September 29th 2024 (episode #13)IntroductionOn my previous blogs, I wrote about “Clean Core within SAP Sales and Service Cloud extensions” and “SAP Sales and Service Cloud side-by-side extensions - Development Patterns”. Based on th...
On my previous blog, I wrote about “Clean Core within SAP Sales and Service Cloud extensions” and defined the Clean Core Extensibility as the “way of extending SAP systems without messing with the core application”.But, when speaking about Clean Core...
This blog post mainly focuses on the Default field update in the field level using adaptation Rules in SAP C4C.
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