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User profile Email ID

Former Member
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I recently had an email exchange with SAP support team as I wanted to change the email ID in my SCN user profile. I have given my ex-employers email ID and as we can guess, I won't be able to access that email Inbox anymore.

I am not getting any email notifications when I post my queries in SCN as the notifications are sent to my inactive nonexistent ex-employers email ID.

SCN support person told me that I should have changed my email ID before leaving my job and now I can't do anything to change my ID. 

I was wondering - How many of us will remember to change our SCN profile email ID before leaving our job? There can be instances where someone gets terminated - They won't even have a window to change their email and additionally this will be the last thing on that person's to-do list.

I understand that the problem won't even existed if I had mapped my personal email ID in my profile instead of my employer's email ID. But I didn't know that we won't be allowed to change our email ID after leaving our job. 

I told the SCN support person that the best I can do now is to log in to my ex-employers portal where I have limited lifelong access to show proof that I really worked for them. But that was not acceptable.

If you are someone who uses an official work email for your profile, do you see a reason why we shouldn't be allowed to switch to a different email ID at a later point?

In fact, I am at a point now where I have no way to know if someone replies to my questions. Refreshing my thread page every few minutes all day long is the only painful option for me now.




Active Contributor

If you have lost access to the email associated with the account, I think you have no option for recovery. It happened to me, so I am aware of the issue. I started afresh,

You can link accounts profiles [see: ] so viewers know your history.


Former Member
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You are a lifesaver! Thank you so much for your reply. This is exactly what I was looking for. Will start afresh and link my profile.