Need Suggestion

[Former Member]

Hi Guys,

I am in need of your valuable suggestions and help.

Recently, I got a offer from Vodafone for SAP support consultant. The joining time is very near and i am wondering whether I should go for it or leave it.

I wanted to know if Vodafone SAP is good to join or any other good projects. Please let me know your feedback in general should i go for it or not?

Cheers

[former_member184657]

Considering the current job market, I'll take any SAP job they offer me!

pk

[Former Member]

market depends always.......in what country do you live?

[Former Member]

Hi B P,

My latest posting may help you regarding your decision.

Cheers,

Sarhan.

[Former Member]

depends on your experience......

support projects always very boring for me.....(only implementation is a real sap practice)

but if your are fresher - it is very good opportunity!

[matt]

Pavlo Sydorenko wrote:

..(only implementation is a real sap practice)

I strongly disagree with this. First of all, even in the support organisation, there are always projects for new stuff. A new module goes in, or new functionality is required, or systems are upgraded, merged, demerged... 

Second, fixing the mess left behind by implementors who are only interested that it works day 1 of go-live and days 2-... can go hangs themselves, gives valuable insight into best practice and how not to do things.

What do you learn more from - building an engine that starts up once, or maintaining, tuning and rebuilding and engine when it goes wrong?

Sadly, support is often where the poorest skilled end up. Which is a shame, because a good support person, with great problem solving abilities is worth their weight in gold.

The above is based on 24 years in the industry working in a mixture of support and implementation.

[Lakshmipathi]

support projects always very boring for me

I totally agree with Matt.  Lot of support projects team are suffering a lot since the implementation team has goofed up the project by not configured the standard Best Practice. 

G. Lakshmipathi

[matt]

And of course there are a lot more installations that need support than there are new installations.

[Former Member]

Mathtew,

"A new module goes in, or new functionality" we can fix as implementation kinds of work, then it is ok and good practice for all levels of spesialists. I meant "boring support" in the standart meaning (like only fix bugs, teach new users and close periods)...

"Second, fixing the mess left behind by implementors who are only interested that it works day 1 of go-live"

I did not see the implementations where implementors just customized all, closed project and first periods of go-live are up to internal team consultants......it sounds unreal....

I will repeat, support(in standard meaning) is good for juniors but it is difficult to become guru in such way...

[Former Member]

There very often situation when business is not ready to change processes(iven when it is not going by best practice)......in a lot of situation it is just unreal to change(much simplier to restart project).....

I also met with the worth practice, when support team must support only Z implementation( of cource, in implementiong you also need to provide Z sometimes, but at least you will have a choice)

[moazzam_ali]

Hi

I strongly agreed with Matthew Billingham. I've seen such implementation where we had to clean up the mess and re design the system after 2/3 years of implementation. In my previous support job we changed almost all processes and we eliminated many Z developments by implementing standard controls. Implementation guys had tough timelines and they couldn't explore or I dont know what was the reason that they developed Z applications even for standard screens and functionalities.

In my opinion a consultant learns more in support role. I had written a blog on it and you can see comments in this blog. This is interesting debate but I always say for being a Guru or expert one must have implementation and support both experiences.

Thank$

[former_member182378]

B P,

I agree with

if your are fresher - it is very good opportunity!

Vodafone will be a good brand name to have on your resume. (for future job search)

You don't know from the support team, you might be shifted (with time) to project team (rollouts etc. etc.)

I think you should take it.

TW

[saad_omair]

I go with Billingham,

Support personnel are typically among the brightest technical professionals, and always ready to support other technology people and other domain people as well, such as programmers, users, operators and hardware engineers from all over the fields. they get to play with the technology first to find out its strengths and weaknesses, They also help to determine whether a particular technology can help their company improve its information technology infrastructure. Support people also are called on to solve the tough use-cases or problems that no one else can solve.

so my sincere advice to B P, don't miss this opportunity.

[PhanikumarV]

Dear BP,

Just remove the idea of ""Boring"""--from your mind.

If you desire to learn--wherever you are--will make you learn things.

If the implementation has done in an appropriate way---you can take this as a template for your future projects.

If not--you can learn what are the mistakes generally done during implementation & you can avoid these mistakes in your Future projects.

Just Be positive & avoid Negative thoughts.

Phanikumar

[former_member184657]

Very well said!

pk