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Information For choose SAP module.

Former Member
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793

Hi, I am suresh kumar. I completed my MCA in 2011. But, I don't have any good programming and coding skills. That's why I want to learn SAP Functional modules like CRM, HR, BI/BW, HANA. I am new to this modules. So which is the best module to get a job easily. Now I want to learn this modules. Please give reply. This is very helpful to me plz....

1 ACCEPTED SOLUTION

Former Member
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686

Hi Suresh,

Take sometime and go through the various modules in SAP and see which one you are comfortable with and also you can search in job portals the availability of jobs in various domains. You are the best judge of your skills and strong points.

SCN is a good place to learn and understand about any module of SAP, search and learn about what the modules are and then take a decision.

FYI - A domain that is easy to learn may not have many jobs because many would have already learnt it and would have taken jobs

Cheers,

Nagarajan Viswanathan

47 REPLIES 47

Former Member
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130

Hi Suresh, even for functional modules you need some domain experience. If you have knowledge on Networking, OS such as UNIX or AIX, DBA then try to learn Basis module and then learning HANA will help you.

Cheers,

Rama

Former Member
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As per best module or part of SAP, Now a days SAP two things are very popular.. UI5 and SAP HANA..

See MM,SD,FI all are functional module of SAP..

MM(Martial management ).. Anything  came to your company will be come in this.

SD(Sales and distribution ).. Anything you sold out will come under this.

FI(Financial Accounting) .. Anything related to Money etc will come in this..

without MM you can't do SD and FI..

So now you can understand all are related to each other and all are equally important

BR

ChanS..

For more you can follow this thread ..

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Hi Chandra Shekhar

I am working in IT from last 2 years in testing domain,Now i want to change my domain and i am looking forward for SAP.Can you please suggest which  module should i select

Former Member
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687

Hi Suresh,

Take sometime and go through the various modules in SAP and see which one you are comfortable with and also you can search in job portals the availability of jobs in various domains. You are the best judge of your skills and strong points.

SCN is a good place to learn and understand about any module of SAP, search and learn about what the modules are and then take a decision.

FYI - A domain that is easy to learn may not have many jobs because many would have already learnt it and would have taken jobs

Cheers,

Nagarajan Viswanathan

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130

Thank you to ur valuable advice. Now i want to learn SAP CRM. Is it helpful to get job in future or not?.  I gain some knowledge on this through google. That's why i want to learn. plz... tell is it right decision or not? 

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Hi Suresh,

CRM is an integral part of any business so its demand would be there. If you have decided to pursue CRM then get the training from a good training center which has good faculty. If money is not a constraint then you may go for SAP authorized training partner, check with them if they provide any intern jobs so that you have are well taken care. Once you are well placed in a SAP CRM job then you may explore BI + HANA later.

Good Luck.

Nagarajan Viswanathan

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Thank u once again. Now i am in hyderabad. if u know any institute which provide good faculty, please tell that. For this purpose, i enquiry so many people but i can't decide which institute can be taken to learn sap crm.

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Hi Suresh,

I left Hyderabad a long time ago so at the moment I don't have any update about good training centers and faculties but there are a lot of institutes in Hyderabad and what is challenging is to find which one is having good faculty and provides good education. If you can afford to get training from SAP authorized training partner then it has its own advantage.

You can ask for a demo session from the institutes where you inquired about training on CRM and find out what additional facilities are they providing (ex -  any involvement in a live project, job assistance, internship etc).

Regards,

Nagarajan

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which is the best module to get job easily either SAP CRM or SAP BI?

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SAP CRM

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Well this is difficult to say but whatever you choose you must learn it well and understand it clearly so that you can apply that knowledge at work and do well. You should start making good connections with professionals, recruiters, groups via (LinkedIn, SCN, FB and any other good means). Keep visiting SCN and go through the different posts by people on CRM and see what real time challenges are and what solutions are proposed and how they work.

Cheers,

Nagarajan

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Thank u to ur valuable advice. if u know any institute in hyderabad who give good real time training on that module. plz... tell. that's very helpful to me.

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"A domain that is easy to learn may not have many jobs because many would have already learnt it and would have taken jobs"

Nagarajan Viswanathan wrote:

Hi Suresh,

Take sometime and go through the various modules in SAP and see which one you are comfortable with and also you can search in job portals the availability of jobs in various domains. You are the best judge of your skills and strong points.

SCN is a good place to learn and understand about any module of SAP, search and learn about what the modules are and then take a decision.

FYI - A domain that is easy to learn may not have many jobs because many would have already learnt it and would have taken jobs

Cheers,

Nagarajan Viswanathan

Thats really a good point.

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thank u sir. it's very nice to meet u.

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Thanks But About Hyderabad , i am not aware so much. But Search If AtoS named any institute is there , If its available then you can learn from there. Its SAP's authorized institute.

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Likewise Suresh. I wish you good luck with learning SAP and wish you get a nice job very soon.

Cheers,

Nagarajan

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Hi Ankit,

Well.. even companies do ask their people to be multi-skilled on certain products/technologies that can be learnt while you are doing a particular job/working on a technology so such modules alone may not be enough for bagging a good job.

Cheers,

Nagarajan

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thank u so much. my friends says you have some experience on marketing side to learn sap CRM. is it necessary to learn SAP CRM. i am new to one. will i face problems to learn this module. plz... suggest me.

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Hello sir, sorry for disturb you. because it's my career decision. my friends says you have some experience on marketing side to learn sap CRM. is it necessary to learn SAP CRM. i am new to one. will i face problems to learn this module. plz... suggest me.

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Nothing Like that. You can learn with or without market experience also. See, Experience in any good thing, is not waste. Its not necessary that you should have exp. you can learn it without exp also. But be regular and updated once you started learning it. Follow the people/group related to same on SCN,FB anywhere.  By this you can get knowledge of update thing and frequent issue comes in same, try to find the solution for that also .

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Hi Suresh,

You are welcome to ask questions. It is not mandatory to have experience in marketing to learn SAP CRM. When you enroll for training then try to give all your focus in learning the subject and make a logical diagram of all activities so that you find it interesting and understand how things are related logically. Keep practicing all that you learn in class and make use of the lab as much as possible. Parallel to doing training keep visiting SCN and read the queries/responses posted by CRM professionals under the CRM section, this will give you lot of information and also go through the articles and blogs posted by people who have experience working/learning CRM. Don't let anyone cloud your thoughts with doubts, just stay focused and keep up the learning.

Cheers,

Nagarajan

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what are the best books to learn this module.

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what are the best books to learn this module.

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Dear, . I am not related to this module too much. So i won't be able to help you.

can help you in this.

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Thank u sir.

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Once you enroll for training with a SAP authorized training partner then they will provide you the required study material.

Have a look at the following links to get more insight into CRM:

- http://scn.sap.com/docs/DOC-46265

- http://scn.sap.com/docs/DOC-28195

- http://scn.sap.com/people/srini.katta3/blog/2011/02/24/sap-education-elearning-libraries-and-knowled...

Regards,

Nagarajan

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is there any jobs as a fresher on sap crm after completing my training? so many friends tell that there are no openings as a fresher on sap crm. please give some clarification

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Take sometime and go through job portals and check with folks that are currently working on CRM as they can tell you the current demand. Also, you can check with the SAP Training center about internship and placement assistance after training.

Check this one - http://www.timesjobs.com/job-detail/IT-Telecom-Software-ALL-job-in-Hiperio-Systems-Pvt-LTD-Bengaluru...

- http://jobs.monsterindia.com/details/13581324.html?sig=js-1-9b0fa75e5ad8768bdcb870dbdb651f47-1&from=

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Really thanks. that's great.

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You are welcome Suresh.

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Hello sir, when i am enquiry about SAP CRM. In CRM, there are 2 options one is CRM-technical and another is CRM-functional. which one is to get job easily to the present SAP market.  plz.. give some suggestion to me.

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Hi Suresh,

Regarding which domain is currently hot in terms of job availability is difficult to say but you can find out from job portals by checking the CRM job postings and also with recruitment consultants. One thing is sure that you need CRM technical people to make CRM work in SAP so the demand should be equal if not high compared to functional.

Cheers,

Nagarajan

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Thank you sir, but jobs can be placed more on CRM in abroads not in india. But i can't speak english fluently. if i learn CRM function fluently, is it drawback to get the job.

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Well, you can improve communication by interacting with people in English. When you work in any MNC you would be required to talk to clients in English. In some jobs/companies the technical guys communicate with clients via email or they don't communicate but their TL/Project Lead does but that may not be true in every case. No body can teach you a language in a said period of time, but you can improve in short time by practicing the language more with everyone and keep improving your vocabulary and subject knowledge. If you think CRM functional jobs are not found in India then see how the job market for CRM tech guys is and then decide.

Nagarajan

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Thank you sir, your words are so inspiring me and you are one of the best. i am very happy to meet you through this good SAP community network. you gave answers to me with more patience. Thank you once again sir.

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Hi Suresh,

You are always welcome. I am glad that I was able to give you some info and it was useful to you. You are at the beginning point of your career so keep up your learning curve, never give up in any situation, always try to improve your skills and gain knowledge. Make use of SCN as much as you can, read all posts clearly and if you know the answer or something that might help the other person then reply. If you feel you got response to your query then rate it and close this query. If you need any other information on SAP then SCN is there for you and me and many other professionals are there to assist.

Good Luck.

Nagarajan Viswanathan

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Hello Nagarajan, I went to some institute to learn SAP CRM Functional. They give some document about the Course. I attached this document. please check that document and tell these topics are sufficient or not?

SAP CRM  TRAINING

Faculty : Mr.Raam Charan SAP Certified consultant

FUNDAMENTALS

  • Sap overview
  • Over view of CRM Architecture
    • central database
    • consolidated database
    • back-end systems
    • Mobile applications
    • Legacy systems
    • channels to access CRM
  • SAP CRM modules overview
    • Marketing
    • Sales
    • Service
    • Middleware
    • CIC
    • WebUI
    • TPM
  • System Landscape
  • SAP CRM Interfaces
    • Graphical User Interface
    • Web User Interface
    • Navigation Exercises
  • SAP easy access menu
  • Implementation guide
  • Master Data

BASE CUSTOMIZATION

  • Organizational Management
    • Understanding ORG Model
    • Create org model for marketing/sales/service scenario's
      • creating org units
      • creating positions
      • assigning employees to the positions
      • defining organizational attributes
      • edit org model
      • understanding R3 Enterprise structure & HR Org plan
      • CRM Org model integrations with other systems
  • Project - case study on org model
    • understanding client requirement and process using business blue print
    • sample blue print & exercises
  • Account and Contact Management (Business Partner)
    • CRM BP Vs SD Customer Master
    • BP Categories
    • BP Grouping
    • BP Roles
    • BP role grouping
    • BP Views
    • BP Partner functions
    • BP Relationship Categories
    • BAS
    • Account Hierarchy
    • BP Templates
    • VCT
    • managing duplicate BP records
  • Project - case study on BP
    • understanding client requirement and process using business blue print
    • sample blue print & exercises
  • Org Determination profile

  • Product Master
    • product types
      • Material
      • Service
      • Warranty
      • Finance
      • Financial Services
      • Intellectual Property
    • Product enhancements
      • Attributes
      • set types
      • categories
      • hierarchies
      • single-line set type
      • multi-line set type
  • Project - case study on products
    • understanding client requirement and process using business blue print
    • sample blue print & exercises

  • Business Transactions
    • Types
      • Business Activities
      • Marketing Transactions
      • Sales Transaction
      • Service Transactions
    • Structure of a business transaction
      • Header data
      • Item data
      • Schedule Line data
    • Data Origin concept
    • Functionality of Transaction Types
    • Functionality of Item category
    • Item category determination
    • Copying Controls
    • Cross-System copy controls
    • Incompletion Procedure
  • Project - case study on different business transactions according to scenario.
    • understanding client requirement and process using business blue print
    • sample blue print & exercises
  • Pricing
    • IPC overview
    • Condition Technique
      • condition Tables
      • Access Sequence
      • functionality of Condition Types
      • Defining Pricing Procedure
      • determining pricing procedure
      • GCM
  • Billing
    • Creating Billing Units
    • Billing Document Types
    • functionality of Billing Documents
  • CRM Taxes overview

  • Territory Management
    • Maintaining Territory Hierarchy's
    • Maintaining Territory Hierarchy Levels
    • Maintaining number ranges for territories
    • understanding "offset"
    • forming territories
  • Text Management
    • Maintaining Text types
    • maintaining text objects
    • Maintaining access sequence
    • defining determination procedure
  • Date Management
    • duration types
    • date types
    • mile stones
    • date rules
    • creating and assigning date profiles to transaction/item category
  • Partner Processing
    • Defining Partner Functions
    • Defining Access Sequence
    • Defining Determination Procedure
  • Status Profile Management
    • system status profile
    • user status profile
    • working with status objects for different transactions
  • Actions
    • Action Profiles
    • Action Definitions
    • Processing parameters
      • processing time
      • processing type
        • Method call
        • smart forms
        • work flows
        • Action Profile
      • scheduling Action Conditions
  • Output determination procedure
  • subject profile
  • object relationship profile
  • Project - case study on Master Data.
    • understanding client requirement and process using business blue print
    • sample blue print & exercises

SAP CRM MIDDLEWARE CURRICULUM

  • INTRODUCTION
  • ARCHITECTURE
  • DATA EXCHANGE CONCEPT
    • REPLICATION AND REALIGNMENT
    • DATA QUEUING AND TRANSPORT
    • MAPPING AND SYNCHRONIZATION
    • ADAPTERS
    • BAPIMTCS
    • OBJECT SPECIFIC EXTRACTORS
    • FLOW CONTEXTS & SERVICES
  • MIDDLEWARE CONNECTIONS BETWEEN BACKEND R3 AND CRM SYSTEM.
  • OBJECTS
    • BUSINESS OBJECTS
    • CUSTOMIZING OBJECTS
    • CONDITION OBJECTS
    • ADAPTER OBJECTS
  • CREATING LOGICAL SYSTEMS
  • ASSIGNING LOGICAL SYSTEMS TO CLIENT
  • CREATING RFC DESTINATIONS
  • PRELIMINARY SETTINGS FOR DATA REPLICATION BETWEEN R3 AND CRM.
  • ADMINISTRATION CONSOLE SETTINGS
    • SITE CREATION
    • SUBSCRIPTIONS
    • SPUBLICATIONS
  • QUEUE ADMINISTRATION
    • INBOUND QUEUES
    • OUTBOUND QUEUES
    • QUEUE REGISTRATION
  • BDOCS ADMINISTRATION
    • BDOC TYPES
      • MESSAGING BDOC'S
      • SYCHRONIZING BDOC'S
    • BDOC MODELER
    • BDOC MESSAGES
  • DATA DISTRIBUTION/TRANSFER BETWEEN SYSTEMS
    • INITIAL LOAD
    • REQUEST LOAD
    • DELTA LOAD
  • BP/CUSTOMER MASTER REPLIACTION settings
  • PRODUCT MASTER/MATERIAL REPLICATION settings
  • ENHANCED BACKEND INTEGRATION ORG MODEL settings
  • TRANSACTIONS REPLICATION settings
  • ERROR HANDLING AND MONITORING

CR580-CRM User Interface (Web UI)

  • UI concepts and UI V’s SAP GUI
  • Web UI Architecture
    • Model
    • View
    • Controller
    • component set
    • controllers
    • view sets
    • Business Server pages
  • Business roles
  • Authorization roles
  • Role configuration key
  • Technical profile
  • Function profile
  • Navigation bar profile
    • Work centers
    • Work center link group
    • Direct link group
    • Logical link
  • Enhancing the existing business roles
  • Linking business role to org model.
  • Transaction launcher
    • launching BOR applications
    • launching non-BSP applications
  • UI configuration tool
  • Design Layer
  • Application Enhancement Tool
    • defining system settings
    • creating fields
    • creating drop down list boxes
  • Project - case study on customizing different business roles and navigation bar profiles.
    • understanding client requirement and process using business blue print
    • sample blue print & exercises

CR600-Marketing

  • Marketing Concepts
  • Marketing Planner & Campaign Management
    • creating Marketing plan/Marketing Plan elements
    • key figure planning
    • creating campaigns
    • executing email campaigns
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder Tool
    • creating Profile sets
    • creating profiles for Target groups
      • combining filters
      • Removing filters
      • splitting target groups
      • Building Target groups
      • Attribute List, Info sets
  • Product Proposals
    • up-selling rule
    • down-selling rule
    • cross-selling rule
    • top n-list
  • Campaign Automation
    • creating nodes and its elements
  • External List Management
    • creating mapping format
    • uploading external list
    • creating BP's through ELM tool
  • Lead Management
    • Lead generation
    • Lead qualification
    • Lead Distribution through work flows
  • Lead Questionnaire
    • creating questionnaire
    • activating questionnaire
  • coupon management
  • Trade Promotion
    • Trade Fund Management
      • Budget creation
      • Budget posting
    • Trade Promotion Management
      • creation
      • execution
    • Trade Claims management
      • Trade claims
  • Project - case study on Marketing scenario.
    • understanding client requirement and process using business blue print
    • sample blue print & exercises

CR300-Sales

  • Opportunity Management
    • opportunity
    • sales methodology
      • buying center
      • sales assistant
      • competitor analysis
      • sales cycle
  • cross-system Copying Controls
  • sales contract management
    • quantity contracts
    • value contracts
    • releasing contracts
    • defining authorized partners
  • Quotation management
    • quotation dates
    • quotation status
    • quotation notification
    • quotation determination
  • Order Management
    • creating order w.r.t quotation
  • Distributing transactions to R3 system
  • Special functions in quotation and order management
    • Free Goods determination
    • Product Substitution procedure
  • Visit planning
  • Activity management
  • Territory management
  • Credit management
  • Pipe line performance management
  • Project - case study on sales scenario and processes.
    • understanding client requirement and process using business blue print
    • sample blue print & exercises

CR700-Service

  • Installed Base management
    • defining Installed Categories
    • IB Components
  • Service Products
  • Objects
    • Object Family
    • Assign Object Family to IB Category
  • Service agreements
  • service contracts
  • Service plans
  • SLA Profiles
  • Response and Availability Times
  • qualification requirements
  • Service order management
  • service confirmation
  • warranty management
    • creation
    • claims
  • Complaints
  • Returns
  • In-house Repairs
  • Case Management
  • Project - case study on service scenario and processes.
    • understanding client requirement and process using business blue print
    • sample blue print & exercises
  • CRM Interaction center
    • agent functions and processes in IC
    • Defining Front-office frame work
    • CIC profile
    • customer-specific work spaces
    • IC component configuration
    • Agent inbox
    • IC buttons configuration
      • defining toolbar profile
    • interaction record and its activities
    • settings for email profile
    • defining transaction profile
  • CRM Mobile application CONCEPTS
    • understanding consolidated database
    • communication management system
    • mobile users and areas
  • E-commerce
    • understanding a webshop
    • B2B and B2C scenario's
    • XCM
  • CRM TECHNICAL CONCEPTS
    • understanding UI component
    • EEWB
    • Agent frame work
    • one order frame work
    • Model
    • View
    • Controller
    • BOL
    • GENIL
    • BSP

            WORKSHOP

  • ASAP METHODOLOGY - overview
  • DEVELOPMENT SERVER
  • golden configuration client
  • development client
  • unit testing client
  • QA SERVER
  • master configuration client
  • integration testing client
  • PRODUCTION SERVER
  • production client
  • Go-live operations
  • post go-live support
  • SANDBOX SERVER
  • demo client

Real-Time Project implementation

  • end-to-end project case study (project implementation)
  • support project overview
  • upgrade project overview
  • roll-out project overview
  • project preparation
  • business blue print
  • realization
  • final preparation
  • go-live
  • Resume Preparation Tips
  • Project preparation

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Verstion IT is there in Hyderabad that faculty have 13 yrs of experience in CRM functional .

FYI..

Search in Ameerpet and Mytrivanam places,there is lot of institutes are there .

Regards

Mahesh