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How to submit Purchase Order information in SAP for Me

In SAP for Me (S-User required), select “Customer Success” from the Dashboard menu:

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Under the Renewals tab you will find the Upcoming Cloud Renewals and Missing Purchase Order card. On the “Missing PO Numbers“ section you will find all your End Customers with orders scheduled for billing in the upcoming 30 days which are missing a Purchase Order number. To display further information click on “Manage PO Numbers”.

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On the pop up you will find all the required information to identify your contract. You may select the contracts you would like to update and provide the new purchase order ID or advise that no purchase order is required.

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Once the Purchase order information is provided and you have selected from the two validity date options, you can review your data and confirm.

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After confirming the information, the contract will no longer appear on the card. Please allow a few minutes for the system to process the updates.

A second option to update the Purchase Order information can be found on the End customer Details View. Scroll to the Cloud contracts for renewals card and click on “Manage PO Numbers” at the top of card. You will see the same pop up described above to make the purchase order update.

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After confirming the information, the contract will no longer appear on the card. Please allow a few minutes for the system to process the updates.

In case you would like to update your purchase order responsible contact, contact your Cash Collection Team directly to submit the request. To find the appropriate e-mail address, refer to the Attachment section of SAP Knowledge Base Article 3107749 - How to reach the SAP Cash Collection Team for billing questions.

Don’t miss watching our short video clip which provides you with a quick overview on how easy your PO submission can be!