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Workflow agent assignment in Production system

Former Member
0 Kudos
487

Hello Sap Gurus,

Is there a way to maintain harcoded agents(not a general task..but putting in a user's name) on the tasks in the SAP production system without going to Change mode.

I know we can do it for the Workflow templates in Dispaly mode but for the tasks, it wouldn't let us do without being in Change mode.

Any suggestions is appreciated

Thanks

1 ACCEPTED SOLUTION

Former Member
0 Kudos
94

Hi Rachana,

The agent assignment of a task is a PD infotype and therefore the question is do you have the authorisation do maintain in production?

From what you have described, the short answer appears to be no. But a longer answer is that, with sufficient access, you can open a workitem in change mode and forward to a new agent after using the Replace Manually option.

Another option would be to go in throught the diagnosis tolls (SWUD) and use the option test environment. You will see the steps of your workflow at the bottom of the page. If there is a red football shaped object - this is agent assignment - you can click to maintain the assignments.

A better question is why maintain by user ID here as it is a pain to maintain.

Regards

Gareth

2 REPLIES 2

Former Member
0 Kudos
95

Hi Rachana,

The agent assignment of a task is a PD infotype and therefore the question is do you have the authorisation do maintain in production?

From what you have described, the short answer appears to be no. But a longer answer is that, with sufficient access, you can open a workitem in change mode and forward to a new agent after using the Replace Manually option.

Another option would be to go in throught the diagnosis tolls (SWUD) and use the option test environment. You will see the steps of your workflow at the bottom of the page. If there is a red football shaped object - this is agent assignment - you can click to maintain the assignments.

A better question is why maintain by user ID here as it is a pain to maintain.

Regards

Gareth

0 Kudos
94

Thanks a bunch..It worked