2017 Jun 19 9:40 PM
Hi All,
I'm looking back at an incident we recently closed with SAP and trying to get some clarification on an answer they provided. The contact referenced a note which he claimed was not yet released. Is there a way I can view the referenced note if I have the number or do I just have to take their word for it that the note contains the information the representative referenced? The note in question is 1331450 if anyone is interested.
Thanks
-Chris
2017 Jun 20 8:55 AM
2017 Jun 20 8:55 AM
2017 Jun 20 1:45 PM
Meaning open another incident with them to get the answer? I'd forget what I was wanting clarification on by the time they responded next month :). Probably the correct answer, but not a worthwhile time investment at this point.
2017 Jun 20 1:54 PM
answers.sap.com has no formal connection to SAP support people. Not much we can do.
2017 Dec 18 12:37 PM
As was already mentioned, there is no way of looking at an unreleased SAP Note (if your outside of SAP).
Maybe a thing to learn for the future is not to close the incident until you verify that the Note the mention is released.
Even now (I notice your post is from June) the note https://launchpad.support.sap.com/#/notes/1331450 seems not to be available:
On first try I got "401 forbidden"
now I get:
"Sorry! SAP Note/KBA 1331450 is being updated."
best
Joachim
2017 Dec 18 1:26 PM
Yeah, it's not a big deal from our end, but it was around oo alv functionality and I've seen some questions others asked that it would have been nice to be able to reference the note to provide as info to others. I believe it was around the oo version of the CL_SALV_HIERSEQ_TABLE not being able to properly get the selected cell column when multiple column header rows are implemented.
Definitely a good learning point Joachim 🙂
2019 Mar 21 3:57 PM
Wow, checking back on this after > 1 Year - still:
""Sorry! SAP Note/KBA 1331450 is being updated.""