Smart Form HTML email formatting issues

[Former Member]

We are trying to use smartforms to send emails in HTML format. We are able to do well with PDF conversion but we are getting formatting issues with HTML conversion, lines are going zig zag. Any suggession or any SAP examples. Thanks in advance for help

[Former Member]

Hi ,

I am also facing the same problem does any one have solution to this ?

Thanks,

Srinivas

[Former Member]

Hi ,

I've got the same problem - it seems not to be trivial? Does any one have a solution to this ?

Thanks,

Günni

[Former Member]

If you are having the same issue, could I suggest you log the issue with OSS ?

Cheers

Colin.

[Former Member]

We have vigorously tried with SAP. They came back with an answer to try either text or PDF emails. which we are already doing. Our HTML emails work well wth Entourage / Outlook and generic email clients. We have problem only with free email services like Yahoo, Hotmail, Gmail etc.

The reason is this.

Smart Form HTML Mail is not the best solution for the customer requirements, though it is good for Text and PDF.

They have two restrictions here:

- the complex style-structure, that cannot be shown in the page design of any free-mail site, as they have no sophisticated approach, Free-mail (eg. Yahoo) changes the Smart Forms HTML and shows the changed HTML in a cell of a table.

After such changes the original box positioning is destroyed.

(May be the free-mail servers doesn't supported the CSS2 layout in our HTML-preview).

Also please note SAP has stopped further research/development on Smart Forms, they no more support for new features.

We have already shelved this idea of generating HTML emails from sap based on Smart Forms.

[Former Member]

Hi Vijay ,

Thanks for your update .

Srinivas