Sending mail EFG_GEN_SEND_EMAIL ..error in SMTP

[Former Member]

Hi Friends,

I am using the FM EFG_GEN_SEND_EMAIL , for sending emails...

But after sending mail... i found it not delivered...

I have checked in trx:SCOT...found that in SMTP the messages are in Error state....

I don't know, how to see that errors...

Please help me...to solve this problem...

I did the route test in SMTP ...it is successful..

[Former Member]

Hi,

In SCOT do like:

Go to Utilities->Overview of Send Orders

There the message statuses will be displayed. Either click on the error number or see the long text... From there u can get the reason for the error.

Hope this helps.

Regards,

Renjith Michael.

[Former Member]

Thanks ..

In that the error message...is ...

Internal error: SO_OBJECT_MIME_GET Exception: 2

Please help me to correct this too...

[Former Member]

Hi,

try setting up the default domain in transaction SCOT.

SCOT --> Settings --> Default Domain

something like gmail.com or yourcompany.com or your mail server domain itself...

Hope this helps.

Regards,

Renjith Michael.

Edited by: Renjith Michael on Apr 10, 2008 10:44 AM

[Former Member]

Great Renjith...

Mail sent from SAPGUI successfully..

But I am receiving "Mail Undelivered" message in my outlook..

The recepient also not receiving mail...

Any more clue....

[Former Member]

Hi,

As you are receiving the dalivery failure, the message should be going from SAP.

Please check the recipient ID. Hope you have given the domain as your mail server domain itself.

Then test it through the short message service. like,

go to System->Short Message->try a short massage give email id in recipients, specify type as Internet Address and see...

Regards,

Renjith Michael.

[Former Member]

Yes.. I have given proper domain in the Default domain...

but still i am receiving the undelivered message....

[Former Member]

Hi,

Check from which address the undelivered message comes... See the reason in the message.... I think it may be of the firewall settings... or if any routing restrictions are set up for your mail server...

Regards,

Renjith Michael.

[Former Member]

Hi Renjith,

Thanks I found this solution for the same problem via this forum

Thanks,

Lina