2008 Nov 18 9:43 AM
Hi all,
User claimed that simplified chinese characters in Customer Statement forms (SAPscript ), are thin in font, and light in color, if compare to some English characters and Numeric characters on the same page, after printed out (hardcopy). However, when print preview it, everything is fine.
I am using font family, CNHEI, in SAPscript , and my printer (device type) has setup with font families, CNHEI and CNSONG respectively.
Can anyone advise of why simplified chinese characters (CNHEI and CNSONG) are thin in font, and light in color as opposed to some normal English characters and Numeric character on the same page? Any resolution for the above mentioned?
FYI, I am using SAP 4.6C.
Thanks and best regards,
Patrick
2008 Nov 18 12:59 PM
2008 Nov 18 1:13 PM
Hi Krupa,
Yeah, I understand font setting is done using TCODE SE73, the issue is that the font is thin in font, and light in colour when printed out, however, everything is fine when in preview mode.
Thanks and regards,
Patrick
2008 Nov 18 1:13 PM
Hi Patrick,
Check whether the font size which you are using ( eg. 8 or 12 etc) is available in SE73 against the font CNEI etc.
If its not available, then SAP converts the font to some other font which has the size 8 or 12 etc.
To check whether the font is converted, use following steps :-
1. Goto transaction SP01 and enter the Spool request number -> Execute
2. Tick the check box on left of the spool number
3. Goto -> Display Requests -> Settings -> Change the DISPLAY MODE from Graphical to RAW and come back to Spool list screen
4. Click DISPLAY CONTENTS
5. Now you can check the actual FONT used by SAP during printing
a. If Font is converted from say TIMES to some other font, then Upload necessary font through SE73 transaction - True Type Font Installation
b. If Font size - 16 is to be created then goto SE73 transaction -> Printer Fonts -> Change -> Double click the printer -> Select the font and click on New.
Specify the Font family, size, Bold, Italic as per you requirement.
I assume that the printer supports necessary fonts.
Best regards,
Prashant
2008 Nov 18 1:21 PM
Hi Prashant,
Many thanks for your reply. Yeah, I have already gone through the steps you mentioned before posting this thread, and also check the data stream in Raw mode using TCODE SP01.
The problem is, the device type (where the printer tagged to) has the font families for CNHEI and CNSONG. Not sure why the printout would be thin in font, light in colour
Any advice based on the above?
Thanks and regards,
Patrick
2008 Nov 24 6:59 AM
The basis team solved it by changing the setting in print server.