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Mail sent with HTML body is converted to plain text

jordi_escodaruiz
Active Participant
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Dear all:

I'm using FM SO_NEW_DOCUMENT_SEND_API1 with document_type = 'HTM', and filling object_content with an internal table of type solisti1 with HTML content.

When I check the sent mail in transaction SOST the content is correctly displayed, but when it si sent, I receive it converted to plain text, that is, showing the HTML tags instead of formatting it properly.

I've been looking for information, but no succeed.

Could it be a basis configuration problem?

Regards

Jordi

1 ACCEPTED SOLUTION

former_member188685
Active Contributor
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176

check Raja's article

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/5931ff64-0a01-0010-2bb7-ff2...

from the above article take the sending html mail related code and see.

and check your SCOT settings also. I think it is sending as Raw format.

6 REPLIES 6

former_member188685
Active Contributor
0 Kudos
177

check Raja's article

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/5931ff64-0a01-0010-2bb7-ff2...

from the above article take the sending html mail related code and see.

and check your SCOT settings also. I think it is sending as Raw format.

0 Kudos
176

Dear Vijay:

I tried with your suggest.

No success.

The mail which I receive is still plain text. I can read HTML code, but is not HTML formatted.

I guess there is something to do with the basis configuration.

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176

did you check the SCOT transaction..? in that check the settings for different formats.?

0 Kudos
176

Dear Vijay:

Yes. I checked in the SCOT transaction. I tried to configure different formats, but no succeed.

Regads.

Jordi

0 Kudos
176

post your code, i will also check it once.

jordi_escodaruiz
Active Participant
0 Kudos
176

I close the thread.

My program was OK.

There was a BASIS problem with the Lotus Connector. Once solved (sorry, I don't know what was done) by BASIS people, the mail is properly shown as HTML mail.